# OS Partner Services Specialist

**Company**: Hewlett Packard Enterprise
**Location**: Arizona, Arizona
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: Annual Salary USD 91,900 - 211,500
**Category**: Sales
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-Arizona-United-States-of-America/OS-Partner-Services-Specialist_1215976-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f5cf1a1d-d96

## Description

We are seeking an OS Partner Services Specialist to support our office in Arizona. As an OS Partner Services Specialist, you will develop close customer/partner relationships, understand their needs, offer support services and advice, monitor satisfaction, demonstrate HPE's value, and influence interest in other offerings.

Responsibilities:

- Develop and maintain customer/partner relationships

- Manage support services, renewals, conversions, and upsells for assigned accounts

- Focus on growing contractual renewals, attach, and new businesses for small-to-mid accounts

- Use solid account and renewal planning techniques, analytics, and a lifecycle approach to create proposals

- Own varied end-to-end renewal cycles aligned with the budgetary cycle

- Negotiate price and drive successful deal closure

- Qualify and pursue various services upsell and identify new opportunity leads

- Pass sales leads to the extended team for developing and presenting more complex support and product offerings

- Maintain knowledge of competitors to strategically position the company's products and services

- Accurately forecast renewal orders and maintain pipeline and opportunities

- Engage with customers/partners through planned telephone calls, face-to-face visits, and business reviews

- Proactively collaborate with extended account sales team, services delivery, and external partners

- Own the support services contractual relationship for assigned accounts

- Work on a variety of account sizes/volumes, including larger accounts

- Establish relationships with customers/partners at all organizational levels

- Drive the sales cycle, frequently growing the account and advising the customer on their contractual support environment

- Support campaigns with Territory Managers to build the pipeline

- Prioritize and organize effectively to handle competing priorities and volume

- Work mostly independently, requiring minimal coaching/support

Education & Experience:

- University or bachelor's degree preferred, or equivalent experience

- 4-7 years of relevant work experience or equivalent

- Demonstrated success in achieving progressively higher quota is desired

Knowledge & Skills:

- Excellent relationship management and customer understanding expertise

- Proactive escalation management

- Strong account and opportunity planning and development skills

- Demonstrates deep support services and renewal management expertise

- Good knowledge of the company's other offerings, strategic initiatives, technical trends, partner and competitor products, and strategies

- Solid presentation and proposal expertise

- Good business, sales, and financial acumen

- Analytical and detail-oriented

- Excellent written and verbal communication and presentation skills

What We Can Offer You:

- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing

- Investment in your career through specific programs catered to helping you reach career goals

- Unconditional inclusion and celebration of individual uniqueness

## Skills

### Required
- relationship management
- customer understanding
- account planning
- renewal management
- sales
- communication
- presentation
- proposal writing
- analytical skills
- detail-oriented

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-Arizona-United-States-of-America/OS-Partner-Services-Specialist_1215976-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)