# DC Team Leader

**Company**: H&M Group
**Location**: Milton Keynes
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Retail

**Apply**: https://jobs.smartrecruiters.com/HMGroup/744000161305499-dc-team-leader?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/dc-team-leader-f5c60411-b27/

## Description

As a DC Team Leader at H&M Group, you will lead a high-performing DC team to ensure daily operational excellence, focusing on team development, compliance, and continuous improvement to support customer satisfaction and business goals.

Responsibilities:

- Lead and manage day-to-day warehouse operations, ensuring timely and accurate flow of goods across inbound, outbound, returns, VAS, and inventory functions.

- Train, coach, and support team members to build capability and improve performance.

- Promote accountability through clear expectations, feedback, and hands-on leadership.

- Encourage open communication, team learning, and recognition of individual strengths.

- Build a safe, inclusive, and motivating work environment where team members feel seen, heard, and valued.

- Apply HR, ER, and progressive discipline practices fairly and consistently.

- Drive engagement through ongoing feedback, visibility, and appreciation.

- Actively support initiatives related to Inclusion & Diversity and contribute to a positive team culture.

- Support recruitment, onboarding, and workforce planning based on capacity needs.

- Collaborate with internal teams to align on daily priorities and support service targets.

- Maintain operational standards, drive simplification, and identify opportunities for improvement through data, feedback, and collaboration.

- Ensure accurate system transactions and inventory integrity through routine counts, audits, and investigations.

You will oversee a team of DC Associates by leading daily operations, organising their workload and serving as their primary point of support. In this role, you will assist the Department Manager in optimizing operational excellence. Additionally, you will collaborate with various stakeholders, including system specialists, wave planners, and the controlling team, to identify and mitigate risks and issues ensuring operational efficiency.

Requirements:

- Good operational DC inbound and outbound experience across Online and Retail

- Hands-on approach for pragmatic day-to-day workflow management and problem resolution

- Good understanding of warehouse management system

- Knowledgeable in operational inbound/outbound logistics standards, as well as department sustainability targets

- Experience in formal HR processes

- Strong communicators and possess excellent coordination skills

Benefits:

- Staff discount card, usable on all H&M Group brands in stores and online

- Help@Hand and Retail Trust – complimentary service which includes remote GP, Mental Health support, physiotherapy and many other benefits

- Access to Benefit Hub

- Cycle to Work scheme and Discounted Gym Membership

- Employees are included in H&M Incentive Program – HIP

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- warehouse management system
- HR processes
- logistics standards
- communication skills
- coordination skills

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/HMGroup/744000161305499-dc-team-leader?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)