# Senior Key Account Manager Japan **Company**: Catawiki **Location**: Japan **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Category**: Sales **Apply**: https://job-boards.greenhouse.io/catawiki/jobs/8327667?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_f5a1d6e7-7c1 ## Description At Catawiki, every day brings the extraordinary. We're a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our in-house experts. As a Senior Key Account Manager in Japan, you will manage and grow relationships with high potential professional sellers in Japan. Your portfolio will include sellers across Watches, branded Jewellery, and Fashion. ## Responsibilities - Build trusted relationships with a portfolio of high potential Japanese sellers and understand their goals, business models, and inventory. - Develop tailored account plans that support sustainable growth across Watches, branded Jewellery, and Fashion. - Use seller performance, customer demand, and market insights to identify opportunities, address risks, and set priorities. - Lead regular seller reviews, agree actions, and follow through on commercial and operational commitments. - Help sellers improve the quality, range, and consistency of their supply across relevant categories. - Identify opportunities to grow sellers beyond their current category focus and coordinate with the relevant category teams. - Support a smooth transition for sellers handed over by Business Development and help them establish strong ongoing performance. - Onboard and guide sellers through API integrations, explaining the steps required from their side and setting clear expectations around sales potential and realistic price positioning for their inventory. - Negotiate commercial agreements and align expectations with seller potential, customer demand, and Catawiki's commercial framework. - Keep account plans, performance updates, forecasts, and follow-up actions accurate in HubSpot. - Share seller feedback and market insights with internal stakeholders to improve the experience for Japanese sellers. - Collaborate with colleagues across Sales, category teams, and operational functions to resolve issues and deliver account plans. ## Requirements - Proven experience managing strategic or high potential business accounts and delivering measurable commercial growth. - Strong account planning skills, with the ability to turn performance data and seller insights into clear priorities and actions. - Commercial judgement and negotiation skills, with a focus on long-term, profitable partnerships. - Experience using data and CRM tools to monitor account performance, forecast results, and manage follow-up. - Fluency in Japanese and professional fluency in English, including the ability to work confidently with sellers and international colleagues. - Strong communication and stakeholder management skills, with the ability to build trust and align people around shared goals. - Organisation and follow-through, with the ability to manage multiple accounts and priorities. - Confidence working independently in a remote role and collaborating across cultures and time zones. ## Benefits - Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. - Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. - A culture of connection defines us. We're a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. - Celebrate life's moments with us. You'll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to 'Pursue Your Passion'. ## Skills ### Required - Japanese - English - account planning - CRM tools - commercial judgement - negotiation ### Nice to have - pre-owned luxury - watches - branded jewellery - designer fashion - cross-border ecommerce - international logistics - marketplace integrations - API connected sellers --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/catawiki/jobs/8327667?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)