# Estate Services Area Manager

**Company**: Peabody
**Location**: Royal Borough of Greenwich, Greater London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: GBP 43,836 per year
**Category**: Facilities & Maintenance

**Apply**: https://www.jobsgopublic.com/job/estate-services-area-manager-111187?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f595c412-5ae

## Description

We are seeking an Estate Services Area Manager to lead high-performing teams delivering excellent customer service and high-quality neighbourhood environments.

As an Estate Services Area Manager, you will be responsible for driving service excellence, maintaining high standards, managing performance, and ensuring residents receive a safe, well-maintained environment.

**Responsibilities:**

- Lead and manage Estate Services teams including Caretakers, Gardeners and Supervisors

- Deliver high-quality communal cleaning, gardening and waste management services

- Monitor team and contractor performance against service standards and objectives

- Carry out quality inspections and ensure gold-standard estate presentation

- Build positive relationships with residents, tenant associations and stakeholders

- Manage budgets and resources to provide value-for-money services

- Promote and maintain a strong health and safety culture, including COSHH and lone working compliance

- Report repairs and neighbourhood issues and work collaboratively to resolve them

- Support new developments and ensure services are mobilised effectively

- Use performance data to drive continuous improvement and resource planning

- Provide management cover and support across the wider service when required

**Requirements:**

- Experience leading and developing operational teams

- Strong customer service and stakeholder management skills

- Experience within Estate Services, Facilities, Housing or a similar environment

- Knowledge of health and safety requirements and COSHH regulations

- Excellent planning, organisation and resource management skills

- Confidence managing performance, change and service improvement initiatives

- Strong communication and IT skills

- Financial awareness and experience managing budgets

- Problem-solving and decision-making capability

- Full UK driving licence

- Commitment to equality, diversity and inclusion

**Benefits:**

- 30 days' annual leave plus bank holidays

- Flexible benefits package – including healthcare, dental, and lifestyle discounts

- 4x life assurance

- Ongoing training and development, including qualifications and apprenticeships

- Two additional paid volunteering days each year

- Up to 10% matched pension contribution

## Skills

### Required
- health and safety
- COSHH
- customer service
- budgeting
- team management
- communication
- problem-solving
- decision-making
- planning
- organisation
- resource management

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/estate-services-area-manager-111187?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)