# Jail & Prison Services Program Assistant (Part Time)(On Site)

**Company**: Nypl
**Location**: New York, New York
**Work arrangement**: onsite
**Experience**: mid
**Job type**: part time
**Category**: Other
**Industry**: Other

**Apply**: https://nypl.pinpointhq.com/en/postings/7682d9d1-42af-4d96-bcb4-56e563808a76
**Canonical**: https://yubhub.co/jobs/job_f502dbfd-5f3

## Description

This is an on-site role!

The Jail & Prison Services Program Assistant will answer letters from incarcerated patrons in support of the Reference by Mail service. The Program Assistant will liaise with volunteers and students also answering letters, to support the workflow of the service. They will work closely with the Supervising Librarian to find ways to streamline and improve the service overall.

Responsibilities: Regularly answers letters from incarcerated patrons in support of the Reference by Mail service Liaise with volunteers and students also answering letters, to support the workflow of the service Work closely with the Supervising Librarian to find ways to streamline and improve the service overall Assists with the creation and distribution of materials to staff answering Ref-by-Mail letters, such as guidelines, rules, ready responses, etc. Occasionally assists with the preparation and delivery of JPS programs and projects including the Connections reentry guidebook Attends relevant NYPL staff development activities and training Performs other related duties as expected

Key Responsibilities: Required Education & Certifications: Bachelor’s degree required

Required Experience: One or more years of experience in an office and/or library setting required One or more years of experience working with underserved populations required

Required Skills: Strong oral and written communication skills required Digital literacy and strong working knowledge of Google Drive (docs, sheets, etc.) required

Benefits: The New York Public Library is committed to providing a positive and inclusive work environment. All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive

Work Environment: On-site at Andrew Heiskell branch Office setting, computer work Work occurs on weekdays between the hours of 9-5

Physical Duties: Sitting at a computer/computer work

Pre-Placement Physical Required? No

Union/Non Union: Non-Union

FLSA Status: Non-Exempt

Schedule: On-Site Must fill 17 hours/ week, to be set between M-F, 9-5

## Skills

### Required
- oral and written communication skills
- digital literacy
- Google Drive