# Brokerage Agent, Exports / Ejecutivo de Cuenta, Exportacion

**Company**: Expeditors
**Location**: Nuevo Laredo, TAMAULIPAS
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000156798053-brokerage-agent-exports-ejecutivo-de-cuenta-exportacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/brokerage-agent-exports-ejecutivo-de-cuenta-f4ca40e3-822/

## Description

We're seeking a Brokerage Agent, Exports to join our team in Nuevo Laredo, TAMAULIPAS, Mexico. As a Brokerage Agent, you will play a critical role in ensuring operational excellence, productivity, technical expertise, excellent customer service, and efficient management.

Key Performance Indicators:

- Monitor employee satisfaction

- Complete 52 hours of training per year (4.33 hours per month)

- Complete all mandatory training on time

- Achieve consistent high-level performance in Operational Product Audit (OPA) results

- Create DXR within 1 hour of current DXR (email)

- ECS within 6 hours after DXR event

- DXS within 2 hours after ECS event

- ARI within 24 hours after RLS

General Responsibilities:

- Be an example and teach our culture, mission, and objectives

- Follow the 10 Critical Success Factors

- Contribute to building a functional relationship and healthy work environment, promoting teamwork and departmental cohesion

- Comply with the Dress Code Policy

- Complete the New Hire curriculum and Billing Certification

- Take ownership of your development, prepare, track, and execute your personal development goals

Operations:

- Comply with company controls, policies, procedures, and processes, including credit policy

- Understand and ensure compliance with Billing SOP expectations, updating when necessary

- Participate in meetings when required

- Ensure accurate and timely capture of entries with applicable codes, tracking types, and events

- Ensure accurate and timely client billing

- Use Expeditors systems and tools effectively

- Respond to emails within 1 hour and professionally

- Maintain high levels of compliance with applicable client requirements and stay updated on regulatory developments

- Meet KPI standards according to company procedures (OPS)

- Contribute to operational effectiveness and meet District Excellence metrics for your product

- Escalate details to Lead, Supervisor, or Operations Manager when necessary

Health and Safety:

- Report any unsafe conditions or incidents to the Health and Safety Representative immediately

Finance:

- Monitor timely and accurate shipment billing

- Monitor correct and timely billing of references

- Constantly monitor and work to avoid monetary losses

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## Skills

### Required
- Microsoft Office
- fluent English (60%)
- Mexican Customs
- Foreign Trade
- interpersonal skills
- communication skills
- time management
- attention to detail
- proactive personality

### Nice to have
- Bachelor's degree in Mexican Customs, Foreign Trade or equivalent
- 2 years of experience in Mexican customs clearance

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000156798053-brokerage-agent-exports-ejecutivo-de-cuenta-exportacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)