# Business Analyst

**Company**: Red Bull
**Location**: Concord, North Carolina
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Beverages

**Apply**: https://jobs.redbull.com/us-en/concord-business-analyst-distribution-operations-ref30446v?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f4c7c940-c55

## Description

We are seeking a Business Analyst to serve as the primary requirements liaison between Distribution Operations stakeholders and technology/implementation teams during new distribution center startups and automation integration programs.

The successful candidate will own the full requirements lifecycle,from elicitation and analysis through traceability and validation,ensuring that WMS configurations, IT infrastructure buildouts, and operational processes are grounded in documented, testable, and stakeholder-approved requirements.

**Responsibilities**

### Areas that play to your strengths

- **Business Requirements Ownership**

- Facilitate requirements elicitation sessions with operations, IT, and vendor stakeholders for new DC startups and automation projects.

- Document functional and non-functional requirements for WMS configuration, warehouse automation systems, and supporting IT infrastructure.

- Develop and maintain a Requirements Traceability Matrix (RTM) linking business requirements to functional specifications, test cases, and acceptance criteria.

- Translate business needs into clear, structured, and testable requirements and define acceptance criteria for all requirements.

- Drive alignment and sign-off with business stakeholders to lock scope and reduce churn.

- Perform gap analysis between standard WMS functionality and site-specific operational requirements.

- Support change control by assessing requirement change requests for downstream impact on scope, testing, and timeline.

- **Process Documentation**

- Author operational process documentation for core DC workflows.

- Collaborate with process engineers and operations leaders to validate that documented requirements accurately reflect operational intent and volume/throughput assumptions.

- Maintain and update requirements and core process documentation throughout the program lifecycle.

- **Test Management & Business Validation**

- Own and coordinate the end-to-end testing strategy across the project.

- Create structured test cases and test scripts mapped directly to approved requirements.

- Plan and manage the test calendar, coordinating UAT, integration testing, and operational readiness testing.

- Lead and coordinate User Acceptance Testing (UAT) with business stakeholders.

- Define and enforce test phase entry/exit criteria, managing defect triage, retest cycles, and go/no-go decisions.

- Track and manage defects, issue resolution, and retesting cycles to ensure all delivered functionality meets defined acceptance criteria prior to go-live.

- **Cross-Functional Collaboration**

- Act as the bridge between business and IT, ensuring clarity and alignment at all stages of the project.

- Partner with IT to ensure requirements are build-ready and testable.

- Identify risks, gaps, and dependencies and escalate proactively to project leadership.

**Requirements**

- 5+ years of experience as a Business Analyst, preferably embedded within business or operations teams.

- Proven experience owning end-to-end requirements for large, cross-functional initiatives.

- Strong experience leading or coordinating UAT and structured testing efforts.

- Ability to translate business processes into structured requirements, workflows, and test cases.

- Experience developing and maintaining Requirements Traceability Matrices (RTM).

- Experience working in Agile and/or hybrid delivery environments.

- Strong stakeholder management and facilitation skills across multiple business units.

**Benefits**

- Travel 40-50%

- Permanent

- Benefits eligible

## Skills

### Required
- Business Analysis
- Requirements Elicitation
- Requirements Traceability Matrix
- Test Management
- UAT
- Agile Methodologies
- Stakeholder Management
- Process Documentation
- WMS Configuration
- Warehouse Automation Systems

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Source: [Apply at jobs.redbull.com](https://jobs.redbull.com/us-en/concord-business-analyst-distribution-operations-ref30446v?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)