# Business Process Specialist Digital Sales & Services (m/w/d)

**Company**: FUCHS LUBRICANTS GERMANY GmbH
**Location**: Kaiserslautern
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Manufacturing

**Apply**: https://jobs.fuchs.com/job/Kaiserslautern-Business-Process-Spezialist-Digital-Sales-&-Services-%28mwd%29-RP-67661/1387300233/
**Canonical**: https://yubhub.co/jobs/job_f4b0d1dd-88e

## Description

We are looking for a Business Process Specialist Digital Sales & Services to join our team in Kaiserslautern. As a key member of our digital transformation team, you will be responsible for designing and implementing process improvements in our sales and services operations. Your tasks will include:

- Capturing customer and sales requirements and translating them into digital, automated process solutions

- Modelling and implementing optimized order-to-cash processes in collaboration with relevant departments

- Analyzing, developing, and improving sales processes nationally and internationally, taking responsibility for projects

- Conducting workshops, using agile methods, and creating clear functional concepts for implementation

- Driving digital transformation forward, connecting platforms, and optimizing master data in the ERP/CRM environment

Requirements:

- Relevant studies or equivalent sales expertise and experience in the sales field or business process management

- Passion for digital processes, analysis, and optimization, with good understanding of sales processes

- Knowledge of process mining, digital customer platforms, and ERP/CRM systems

- Agile project management and corresponding tools are familiar

- Fluent communication in German and English, working independently, structured, and convincing through solution orientation

We offer:

- A secure future perspective in a globally active, dynamic company with above-average returns

- An interesting and varied work environment in an engaged, competent, and cooperative team

- A competitive remuneration package and social benefits of the chemical industry

- Occupational pension scheme, disability insurance, and long-term account

- Occupational health management (including cooperation with fitness studios, action days, company sports, social counseling)

- Opportunities for personal ideas and space

If you have any questions, please contact Alexandra Freund at Alexandra.Freund.EXT@fuchs.com. Join our team and let's move the world together!

## Skills

### Required
- process mining
- digital customer platforms
- ERP/CRM systems
- agile project management
- German
- English