# Senior Manager, Partner Services APJC

**Company**: Cloudflare
**Location**: Hybrid
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/7590481?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f49f66ef-9fa

## Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Manager, Partner Services APJC, you will serve as the GTM Services Owner and Business Owner for the region. This is a strategic leadership role focused on driving the full lifecycle of partner services,from initial planning and service creation to field acceleration. You will be the architect of partner success, ensuring that our Authorized Service Delivery (ASD) partners and MSSPs are not only ready to deliver but are achieving operational excellence and driving consistent pipeline growth.

Key Responsibilities

### Services Business Planning & Strategy

- Act as the primary GTM Services Business Owner for the APJC aligned to regional goals.

- Service Creation: Collaborate with partners to define and build high-value service offerings (Professional Services, Managed Services) powered by Cloudflare.

- Resource Alignment: Identify and secure the necessary internal and external resources to support partner-led service initiatives.

### Delivery Readiness & Excellence (Build)

- Capability Assessment: Evaluate partner technical capabilities and design tailored roadmaps to bridge gaps in delivery readiness.

- Onboarding & Enablement: Oversee the execution of Cloudflare’s enablement tracks (Essentials, Advanced, Advanced Plus) to ensure partners meet "Build" phase standards.

- Standardization: Develop reference architectures, solution frameworks, and best practices to ensure scalable, high-quality service delivery.

### Services Pipeline Development & Progression

- Demand Generation: Work with Partner Account Managers to identify service-led opportunities within the partner’s existing customer base.

- Pipeline Health: Monitor the services pipeline, identifying bottlenecks and providing technical/operational support to progress deals through the lifecycle.

- Value Realization: Ensure partners are effectively articulating the value of Cloudflare services to drive higher attach rates.

### Field Engagement & Acceleration (Accelerate)

- Strategic Advisory: Serve as a trusted advisor to partner leadership, optimizing their operational processes and service models for maximum performance.

- Cross-Functional Collaboration: Partner with Sales, Solutions Engineering, and Customer Success to align resources and unblock complex technical engagements in the field.

- Continuous Improvement: Lead feedback loops between partners and Cloudflare Product teams to drive serviceability improvements and excellence.

Why You’ll Love This Role:

You will play a pivotal role in shaping Cloudflare’s services ecosystem, helping our partners grow and succeed while delivering world-class experiences to customers. This is an opportunity to lead impactful initiatives, collaborate with high-performing teams, and contribute to the global expansion of Cloudflare’s Authorized Service Delivery and MSSP programs.

## Skills

### Required
- Regional Leadership
- Partner Expertise
- Executive Presence
- Technical Acumen
- Project Management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/7590481?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)