# Patient Services Coordinator

**Company**: PT Solutions Physical Therapy
**Location**: Aurora, IL
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $18-21/hr
**Category**: Front Office Support
**Industry**: Healthcare

**Apply**: https://www.joinptsolutions.com/us/en/job/PSZPSFUS17833EXTERNALENUS/Patient-Services-Coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f48fd1cc-7d0

## Description

We are seeking a Patient Services Coordinator to join our team at PT Solutions Physical Therapy in Aurora, Illinois. As a Patient Services Coordinator, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.

Responsibilities:

- Reconcile patient payments and units billed while following HIPAA guidelines

- Verify insurance coverage and secure prior authorizations

- Coordinate physician referrals and optimize schedules

- Maintain relationships with patients, providers, clinicians, and internal operational departments

- Perform over-the-counter collections and reconcile charges weekly and monthly

Qualifications:

- High school or GED diploma required

- 1-2 years of customer service experience, preferably in healthcare

Benefits:

- Competitive compensation with performance-based incentives ($18-21/hr)

- Professional development through strategic internal platforms

- Opportunity for career progression with a nationwide physical therapy practice

- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual

- Reimbursement for endurance race entry fees

Schedule: Full-time, on-site

## Skills

### Required
- customer service
- insurance verification
- prior authorization
- HIPAA guidelines
- payment reconciliation

### Nice to have
- healthcare experience

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Source: [Apply at joinptsolutions.com](https://www.joinptsolutions.com/us/en/job/PSZPSFUS17833EXTERNALENUS/Patient-Services-Coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)