# Senior Enterprise Operations Engineer-2

**Company**: Mastercard
**Location**: Pune, India
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Senior-Enterprise-Operations-Engineer-2_R-295300-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-enterprise-operations-engineer-2-f46b9d7c-5d0/

## Description

Mastercard is seeking a highly skilled L2 Cloud Operations Engineer to operate, scale, and continuously improve enterprise-grade multi-cloud platforms.

This role combines expertise in cloud engineering, DevOps, SRE, automation, CI/CD troubleshooting, observability, security operations, and AIOps-driven incident management.

Key Responsibilities:

- Cloud Operations & Platform Reliability (SRE Focus)

+ Take ownership of production cloud platform stability, availability, performance, and reliability. 	+ Lead complex incident triage, deep troubleshooting, and resolution across cloud and container platforms. 	+ Implement SRE best practices such as SLIs, SLOs, SLAs, error budgets, and resilience engineering. 	+ Drive root cause analysis (RCA) and eliminate recurring failures through engineering solutions.

- CI/CD Pipeline Support & DevOps Enablement

+ Provide advanced troubleshooting for CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps, AWS CodePipeline). 	+ Diagnose and resolve pipeline failures related to infrastructure, container builds, artifact storage, security scanning, and deployment orchestration. 	+ Enable self-service pipelines, progressive delivery, canary deployments, and rollback automation. 	+ Collaborate with engineering teams to improve deployment velocity, quality, and reliability.

- Multi-Cloud Engineering & Kubernetes Operations

+ Operate and support large-scale AWS, Azure, and hybrid cloud platforms. 	+ Perform advanced Kubernetes operations including cluster management, node scaling, networking troubleshooting, pod failures, storage & ingress debugging. 	+ Manage cloud networking, compute, storage, IAM, load balancing, and security services.

- Observability, AIOps & Intelligent Operations

+ Operate and enhance enterprise observability platforms across metrics, logs, traces, and events. 	+ Implement AIOps-driven alert correlation, noise reduction, anomaly detection, and predictive analytics. 	+ Build automated remediation workflows and self-healing systems. 	+ Drive MTTR reduction through automation-first operations.

- Security Operations & DevSecOps

+ Provide cloud security incident triage and remediation. 	+ Implement DevSecOps automation for vulnerability scanning, compliance checks, and policy enforcement. 	+ Support cloud security posture management (CSPM), IAM governance, secrets management, and certificate lifecycle management.

- Automation, Infrastructure as Code & Engineering Excellence

+ Build and maintain infrastructure as code (IaC) using Terraform, CloudFormation, ARM, and Bicep. 	+ Develop automation scripts and tools using Python, Bash, PowerShell, and Go. 	+ Implement event-driven automation and auto-healing frameworks.

- ITSM, Incident, Change & Problem Management

+ Serve as the technical escalation point for L1 teams. 	+ Lead incident management, problem management, and change governance using ITIL best practices. 	+ Maintain high-quality SOPs, runbooks, and knowledge articles.

Mandatory Qualifications & Certifications:

- Candidates must hold at least two of the following certifications:

+ Certified Kubernetes Administrator (CKA) 	+ AWS Certified Solutions Architect – Associate 	+ AWS DevOps Engineer – Professional / SysOps Administrator – Associate 	+ Microsoft Azure Solutions Architect Expert 	+ Azure DevOps Engineer Expert

Required Technical Skills:

- Cloud & Platform: AWS, Azure, Multi-cloud architecture & operations, Kubernetes & Containers

- Kubernetes & Containers: Kubernetes (EKS, AKS, OpenShift), Helm, Kustomize, ArgoCD, Flux, Docker

- CI/CD & DevOps Toolchain: Jenkins, GitHub Actions, GitLab CI, Azure DevOps, Terraform, CloudFormation, ARM/Bicep

- Observability & AIOps: Dynatrace, Datadog, Prometheus, Grafana, Splunk, ELK

- Security & Compliance: IAM, secrets management, PKI & certificates, CSPM: Prisma Cloud, Wiz, Defender

- Scripting & Automation: Python, Bash, PowerShell, Go (any two)

- SRE & Operational Excellence Skills: SLIs, SLOs, SLAs, Error budgets, Chaos engineering, Capacity planning & forecasting

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- AWS
- Azure
- Kubernetes
- Docker
- Terraform
- CloudFormation
- Python
- Bash
- PowerShell
- Go
- Dynatrace
- Datadog
- Prometheus
- Grafana
- Splunk
- ELK
- IAM
- secrets management
- PKI & certificates
- CSPM

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Senior-Enterprise-Operations-Engineer-2_R-295300-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)