# Account Billing Manager

**Company**: HP, Inc.
**Location**: Bengaluru, Karnātaka
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Bengaluru-Karntaka-India/Account-Billing-Manager_3165519-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-billing-manager-f454f73e-598/

## Description

This role is responsible for managing operational business relationships with accounts, optimizing strategies, and serving as a point of contact for customers/partners for operational issues.

The Account Billing Manager participates in contract negotiations, works towards process improvements while supporting project/account teams, and identifies risks and challenges.

Key responsibilities:

- Manage operational business relationships with mid-sized to large accounts while supporting project and account teams in designing customer solutions and optimizing operational processes.

- Analyze account financials to develop financial strategies to maximize profitability and ROI for both the organization and the customer.

- Act as a point of contact for customers and/or partners for operational issues, concerns, and escalations.

- Identify process gaps, advocate for process improvements, and implement changes to enhance operational efficiency and customer satisfaction.

- Prepare presentations and reports for senior management and key stakeholders, outlining the status of strategic accounts, financial performance, and operational excellence initiatives.

- Participate in negotiations for contracts and agreements with key customers or partners to ensure that terms are favorable and aligned with the organization's objectives.

- Develop strategies for gathering, analyzing, and acting on customer feedback to improve customer satisfaction and loyalty.

- Maintain detailed records, documentation, and reports related to customer interactions, operational processes, and project progress in adherence to all relevant regulations and standards.

- Identify and manage risks associated with customer accounts and operational processes to ensure business continuity.

- Stay updated with the latest industry trends and technological advancements while guiding junior team members in navigating day-to-day challenges.

Recommended education and experience:

- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

- Typically has 4-7 years of work experience, preferably in account management, business development, supply chain, customer service, or a related field or an advanced degree with 3-5 years of work experience.

Preferred certifications:

- Certified Sales Operations Professional (CSOP)

Required skills:

- Effective Communication

- Results Orientation

- Learning Agility

- Digital Fluency

- Customer Centricity

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

### Nice to have
- Certified Sales Operations Professional (CSOP)

---

Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Bengaluru-Karntaka-India/Account-Billing-Manager_3165519-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)