# Lead Forward Deployed Engineer (AI)

**Company**: Mastercard
**Location**: Pune, India
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Lead-Forward-Deployed-Engineer--AI-_R-292450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f44666ad-66b

## Description

Mastercard's Business & Market Insights (B&MI) group is seeking a Lead Forward Deployed Engineer (AI) for the Operational Intelligence Program. This role involves embedding with clients to understand their operational workflows, identifying pain points, and determining where AI-driven automation or intelligence creates measurable business value.

Responsibilities:

- Collaborate with issuer and acquirer clients to understand their operational workflows and surface pain points

- Design and build rapid proof-of-concept prototypes to test specific business hypotheses

- Translate ambiguous client requirements into concrete, testable problem statements

- Run structured validation sessions with customers using working prototypes and gather feedback

- Synthesize field observations into product briefs with scoped requirements and edge cases

- Partner with product managers to ensure PoC findings inform roadmap decisions

- Maintain a working knowledge of the AI capability landscape

- Identify patterns across client engagements that suggest platform-level investment

- Represent technical feasibility in pre-sales and discovery conversations

- Mentor engineers and analysts on customer discovery craft

Requirements:

- Master's or bachelor's degree in Computer Science, Engineering, or a related field

- Significant experience delivering AI or data solutions to enterprise clients

- Proven track record building working AI prototypes that directly influenced product or investment decisions

- Strong engineering foundation with fluency in Python and comfort with SQL

- Hands-on experience with LLM APIs and agentic patterns

- Exceptional customer-facing communication and strong product instinct

- Comfort operating in ambiguity and experience working in regulated industries

## Skills

### Required
- Python
- SQL
- LLM APIs
- agentic patterns
- Computer Science
- Engineering

### Nice to have
- large-scale structured data
- cloud data platforms

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Lead-Forward-Deployed-Engineer--AI-_R-292450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)