# Staff Engineer - Intelligent Customer Experiences

**Company**: Adyen
**Location**: San Francisco
**Work arrangement**: onsite
**Experience**: staff
**Job type**: full-time
**Salary**: $258–$367k
**Category**: Engineering
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/adyen/jobs/8097513?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f4353939-a72

## Description

As a Staff Engineer for Intelligent Customer Experiences at Adyen, you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner.

You will build Agentic Workflows and manage backend orchestration, specifically Tool-use, Chains, and Policy Layers, transforming natural language inputs into authenticated, secure financial operations.

Key responsibilities:

- Drive Intelligent Experiences: Lead the next generation of conversational UIs at Adyen, building Generative UIs that adapt in real-time.

- Bridge Architecture & Innovation: Coordinate AI initiatives, ensuring operational excellence with teams in different areas and global geographies.

- Zero-Trust for AI: Architect the security layer for conversational interfaces, maintaining strict financial data privacy and 'Zero Trust' principles.

- Product Strategy & 'The Art of the Possible': Partner with the Head of Product to identify high-impact flows and solve 'impossible' merchant problems.

- Full-Stack Leadership: Own the end-to-end technical lifecycle, from backend services to frontend components.

- Global Influence: Mentor engineers and coordinate with global hubs to drive technical standards.

Requirements:

- Product-Minded Architect: Track record of partnering with product teams to turn ambiguous goals into robust technical reality.

- Applied AI Experience: Experience building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures, and secure data handling.

- Full-Stack Powerhouse: Deeply proficient in Java for secure backend services and TypeScript/React/Vue for complex front-end applications.

- Security First: 'Security-by-design' mindset, particularly regarding sensitive financial data handling.

- Entrepreneurial & Autonomous: Operate with speed and autonomy as a core member of the growing San Francisco team.

This role's annual base salary range is $258–$367k, plus RSUs.

## Skills

### Required
- Java
- TypeScript
- React
- Vue
- LLMs
- Agentic Workflows
- backend orchestration
- conversational UIs
- Generative UIs
- Zero Trust
- security-by-design

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/adyen/jobs/8097513?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)