# Front of House Leader

**Company**: Pret
**Location**: Grosvenor Place
**Job type**: part-time
**Category**: Hospitality
**Industry**: Retail

**Apply**: https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Grosvenor-Place/Front-of-House-Leader_JR744?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f3cf4842-cdd

## Description

We're Pret, a global food and coffee retailer with a passion for exceptional customer service. We're looking for a Front of House Leader to join our team in London.

As a Front of House Leader, you'll be responsible for driving team performance, protecting profit, and keeping customers happy through high standards and great energy. You'll be a people person with a passion for helping your shop and the people in it grow.

**About you**

- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.

- Share our passion for exceptional customer service.

- Spread joy every day through small acts of kindness.

- Lead with purpose, driving team performance, protecting profit, and keeping customers happy.

**The perks**

- Additional £1.25 per hour Mystery Shopper bonus once training is complete

- Earn an extra £5 per hour for any shift started between 3-5am

- 28 days annual leave (pro-rata if part-time)

- Pension scheme

- Healthcare cash plan

- Free food and drink while working

- Club Pret Membership giving 50% off food and 5 free Barista-made drinks a day

- Loyalty award after 5, 10, 15, 20 years' service

- Regular rewards and recognition for amazing standards

- Access to marketplace discounts

- Comfy free shoes to wear on shift

**Life in Our shops**

- Individual ways to grow through fully funded professional qualifications and leadership development

- Diversity and belonging, with a focus on valuing everyone for who they are

- Pace and variety, with opportunities to build a diverse skillset and meet new people

- Community and purpose, with a focus on creating positive change through the Pret Foundation

## Skills

### Required
- customer service
- team leadership
- communication

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Source: [Apply at pret.wd3.myworkdayjobs.com](https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Grosvenor-Place/Front-of-House-Leader_JR744?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)