# Solutions Engineer, Privy

**Company**: Privy
**Location**: LOCATION
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/7975567?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f3c24748-871

## Description

## Job Description

We're looking for a Solutions Engineer to own the technical customer journey from evaluation through launch and beyond. As a Solutions Engineer at Privy, you will be the primary technical DRI throughout the entire customer lifecycle, helping customers move fast, stay unblocked, and get to production with confidence.

## Responsibilities

- Own the technical relationship for Privy's most important customers end-to-end

- Lead technical discovery, implementation planning, and launch coordination

- Drive integrations to successful completion

- Unblock customer issues quickly and with urgency

- Coordinate technical follow-through across internal and external stakeholders

- Partner closely with Account Management on customer health and escalations

- Work with Forward Deployed Engineers when a problem requires bespoke technical work or product development

- Route long-tail issues to Support Engineering and keep ownership clear

- Surface recurring customer pain points and product feedback to the broader team

## Requirements

- 5+ years of experience in Solutions Engineering, Technical Account Management, Implementation, or a similar customer-facing technical role

- Strong technical judgment and comfort in complex customer environments

- Excellent communication and follow-through

- Strong ownership and a bias toward action

- High customer empathy and sound prioritization

- Ability to manage ambiguity and keep workstreams moving

## Skills

### Required
- Solutions Engineering
- Technical Account Management
- Implementation
- Customer-facing technical role
- Strong technical judgment
- Excellent communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/7975567?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)