# Bank Healthcare Assistant **Company**: TIC Health **Location**: Norwich **Job type**: bank **Salary**: £13.21 to £14.09 an hour **Category**: Healthcare **Industry**: Healthcare **Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/E0455-26-0034?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_f3bc0b76-244 ## Description TIC Health is looking for a caring and motivated Bank Healthcare Assistant to join their team, supporting patients through their journey from arrival to completion of their scan. As a Healthcare Assistant, you will be the face of the clinic, ensuring clinical spaces are properly maintained and patients receive a seamless and professional experience. The Healthcare Assistant will provide high-quality patient care and clinical support within the mobile CT Unit, ensuring patients are welcomed, prepared, and supported throughout their visit. You will work closely with radiographers and other clinical and administrative staff to support diagnostic imaging procedures, and carry out front-of-house duties including patient check-in. Responsibilities: - Greet patients on arrival in a friendly, professional, and reassuring manner - Check patients in for their scheduled Low Dose CT appointments - Handle patient enquiries appropriately, escalating where necessary - Prepare patients for diagnostic procedures, including CT, ensuring patients understand what to expect - Assist the radiographer with patient positioning during scanning procedures - Monitor patient comfort and wellbeing throughout procedures - Maintain a clean, safe, and tidy clinical environment at all times - Ensure clinical areas and equipment are prepared appropriately between patients - Adhere to infection control, health and safety, and clinical governance policies - Maintain patient confidentiality and comply with data protection requirements at all times - Work collaboratively as part of the wider clinical and administrative team - Participate in mandatory training and continuing professional development Requirements: - Previous experience in a healthcare, clinic, or hospital setting - Excellent communication and interpersonal skills - Ability to follow clinical protocols and instructions accurately - Good organisational skills and attention to detail - Knowledge of infection control and health and safety procedures - Calm and reassuring manner, including with anxious patients - Flexible and adaptable to changing clinic needs - Strong administrative skills - Excellent interpersonal and communication skills, both with patients and colleagues - Ability to travel between mobile CT units ## Skills ### Required - patient care - clinical support - communication skills - organisational skills - infection control - health and safety ### Nice to have - experience in a Lung Cancer Screening Programme or NHS medical or clinical setting - assisting with diagnostic imaging procedures (CT/MRI) - familiarity with diagnostic imaging, cardiac screening, or private GP services - experience using clinical software systems or patient management systems --- Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/E0455-26-0034?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)