# Assistant Property Manager

**Company**: Flow
**Location**: Miami
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Real Estate

**Apply**: https://jobs.lever.co/flowlife/bf0a6f72-e955-4433-a5e2-65adcb34a7bb
**Canonical**: https://yubhub.co/jobs/job_f37c2599-a80

## Description

About the Role
At Flow, we're seeking an Assistant Property Manager to join our team. As an Assistant Property Manager, you will assist in managing day-to-day financial transactions, ensuring residents adhere to lease agreements, and supporting property operations.

Responsibilities
- Assist in marketing efforts to attract and retain residents.
- Conduct property tours and promote units to prospective residents.
- Assist in managing lease applications, renewals, and move-ins/move-outs.
- Ensure all leasing paperwork is completed accurately and efficiently.
- May assist in-person leasing and marketing efforts to achieve the property's revenue and occupancy goals.
- Participate and assist team efforts to elevate the resident experience and maximize building revenues.

Resident Relations
- Manage Flow's Resident Experience Team.
- Respond to resident inquiries, concerns, and complaints in a professional and timely manner.
- Maintain regular communication with residents and proactively address residents' concerns to maintain an elevated resident experience.
- Support community events and initiatives to foster positive resident engagement.
- Assist in enforcing property rules and policies to ensure a safe and harmonious environment.

Financial Management
- Assist in the collection of rent payments, security deposits, and other fees.
- Follow up on delinquent accounts and coordinate with the Community Manager on rent collection efforts.
- Prepare and submit daily, weekly, and monthly financial reports as required.
- Accurately enter all approved bills into the property accounting system.

Property Operations
- Support the Community Manager with managing maintenance requests and ensuring timely completion.
- Conduct property inspections to maintain curb appeal, safety standards, and compliance with regulations.
- Coordinate with vendors and contractors for property-related services.

Administrative Support
- Maintain accurate records of resident information, leasing agreements, and financial documentation.
- Assist with managing budgets, monitoring expenses, and identifying cost-saving opportunities.
- Support compliance with Fair Housing laws, local, state, and federal regulations.

Ideal Background
- Bachelor's Degree or equivalent experience.
- 2+ years of experience in property management, leasing, or customer service with a preference for Class A high-rise multifamily.
- Experience with sales, marketing, and financial data.
- Proficiency in computer software including but not limited to G-Suite and Microsoft Office (Excel, Word).
- Experience with Yardi, Payscan, Rent Cafe, Commercial Cafe, and Bluemoon preferred.

Additional Information
Benefits
- Comprehensive benefits package (Medical / Dental / Vision / Disability / Life).
- Paid time off and 13 paid holidays.
- 401(k) retirement plan.
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
- Access to HSA-compatible plans.
- Pre-tax commuter benefits.
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings.

## Skills

### Required
- property management
- leasing
- customer service
- financial data
- computer software
- G-Suite
- Microsoft Office
- Yardi
- Payscan
- Rent Cafe
- Commercial Cafe
- Bluemoon