# Sales Enablement Program Manager

**Company**: Block, Inc.
**Location**: Toronto, ON
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/block/jobs/5442203008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f351bad6-887

## Description

We are seeking a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block's global sales and Account Management teams.

The successful candidate will play a critical role in operationalizing our everboarding strategy,ongoing education beyond onboarding. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.

Key responsibilities include:

- Supporting ongoing learning initiatives by planning, building, facilitating, and maintaining scalable sales enablement content beyond onboarding.

- Curating and maintaining centralized knowledge resources, partnering with subject matter experts across Product, Marketing, and Sales to ensure accuracy and consistency.

- Helping operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.

- Organizing and updating internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.

- Managing internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.

- Collecting feedback and tracking program impact, using data to assess adoption, knowledge retention, and performance improvements.

- Supporting regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.

- Promoting knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

Requirements:

- 4+ years of experience in Sales Enablement, Sales, or Account Management.

- Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.

- Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.

- Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Nice to Have:

- Background in instructional design, content strategy, or sales operations.

- Exposure to coaching methodologies such as GROW to support learner development and behavior change.

## Skills

### Required
- adult learning theories
- content operations
- learning science
- sales context awareness
- stakeholder management

### Nice to have
- instructional design
- content strategy
- sales operations
- GROW coaching methodology

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/block/jobs/5442203008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
