# Production Supervisor - Quality

**Company**: Ford of Canada
**Location**: Windsor
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $74,000.00 – $124,000.00
**Category**: Manufacturing
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/61285?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f344b96c-dad

## Description

We're looking for a Production Supervisor - Quality to join our team at the Windsor Engine Plant/Essex Engine Plant. As a key member of our quality team, you will be responsible for supervising and managing a team of Quality Systems Technicians, overseeing incoming inspection and testing, managing non-conformance of incoming supplier components, and facilitating supplier disputes. You will also analyze internal and external quality data to identify areas of improvement and implement process changes. If you have 2+ years of manufacturing supervisory experience and are available to work in shifts, we encourage you to apply.

The primary responsibilities for this position include but are not limited to:

- Supervise and manage a team of Quality Systems Technicians (QS)

- Lead and direct a high-functioning QS team, provide training, conduct performance evaluations, and address issues

- Support site-wide process alignment

- Incoming Inspection and testing

- Oversee the periodic inspection and testing of materials from problematic suppliers to ensure they meet specifications

- Non-conformance Management of Incoming Supplier Components

- Manage the investigation, identification, and removal of non-conforming in-coming supplier materials, ensuring proper disposition within rejected material guidelines

- Manage the issuance and tracking of Concern Reports (CR’s) and Quality Rejects (QR’s) for supplied components

- Oversee and validate all QR’s for proper process including 8’D and Chargebacks where required, through closure

- Support all inventory control meetings to ensure proper adherence

- Supplier Disputes

- Manage weekly dispute meetings with QS Technicians and Supplier Technical Assistance (STA)

- Facilitate all Stage 1 Dispute Resolution with suppliers

- Work with STA for all Stage 2 dispute resolutions

- Data Analysis & Improvement

- Analyze internal & external quality data to identify areas of improvement and implement process changes

- Work with STA to identify & track Top 5 problematic suppliers

- Lead improvement strategies with Top 5 problematic suppliers

- Communication & Collaboration

- Communicate quality issues and findings to relevant stakeholders, including suppliers, internal teams, STA and Product Development (PD) as required

- Work with departments to ensure proper follow-up on supplier responsible concerns. i.e. work orders and chargebacks

- Lead Daily Quality PIC meeting

- Support / Lead sub-team report-outs

- Documentation & Reporting

- Oversee and maintain accurate records of inspection, tests, and non-conformances and prepare reports for management

- Maintain Daily Quality PIC meeting documentation

- Ensuring all documentation from departments supporting supplier related QR’s & chargebacks are accurate

- Manage the supplier PPAP process through MTC procedures

- Training & Development / Process Improvements

- Provide training and development opportunities for the QS Team to enhance skills and knowledge

- Support the Quality Systems testing process

- Identify opportunities for process improvements in the incoming inspection process and work to implement changes

- Identify areas of skills / knowledge gaps and address (versatility matrix)

- Compliance

- Ensure compliance with relevant standards, regulations, and quality management systems (i.e., ISO9001)

## Skills

### Required
- Manufacturing supervisory experience
- Quality Systems Technicians management
- Incoming inspection and testing
- Non-conformance management
- Supplier disputes management
- Data analysis and improvement
- Communication and collaboration
- Documentation and reporting
- Training and development
- Compliance with quality management systems

### Nice to have
- Lean manufacturing and constraint management principles
- Computer Numerical Control (CNC) machining experience
- Safety and Quality experience

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