# Lead Analyst, Actuarial and Finance ETL Application Support

**Company**: AIA Digital+
**Location**: Kuala Lumpur
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Lead-Analyst--Actuarial-and-Finance-ETL-Application-Support_JR-69700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f2f80597-626

## Description

AIA Digital+ is seeking a Lead Analyst, Actuarial and Finance ETL Application Support to ensure end-to-end stability, reliability, and timely delivery of ETL BAU operations across all ETL modules and data pipelines.

Responsibilities:

- Own end-to-end ETL BAU operations, ensuring batch stability, data availability, and SLA adherence.

- Oversee execution and monitoring of Autosys batch jobs, ETL workflows, and data pipelines.

- Ensure data accuracy, completeness, reconciliation, and timely delivery for downstream business consumption.

- Act as incident lead for ETL production issues, including high-severity and cross-system incidents.

- Perform impact assessment and determine recovery strategies.

- Serve as escalation point for complex issues beyond L1/L2 support.

- Conduct deep-dive investigations using SQL to validate, trace, and correct data issues.

- Analyse end-to-end data flows and system dependencies to accurately identify root causes.

- Lead Root Cause Analysis (RCA) and ensure implementation of preventive and corrective actions.

- Act as the primary operational contact for business users and internal stakeholders on ETL-related matters.

- Provide clear, timely, and structured communication during incidents and service disruptions.

- Collaborate closely with Infrastructure, AIA Group teams, and cross-functional partners to resolve issues efficiently.

- Coordinate with external vendors and third-party providers for issue resolution and system recovery.

- Support internal and external audits by providing accurate operational evidence and responses.

- Ensure ETL operational activities comply with security, audit, and IT governance standards.

- Identify process gaps and drive continuous improvement initiatives, including automation and monitoring enhancements.

- Maintain, enhance, and enforce operational documentation such as SOPs, runbooks, and knowledge bases.

- Contribute to DR drills, validation activities, and recovery assurance processes.

Benefits:

- Opportunities to learn, contribute and thrive in a dynamic and exciting environment.

- Equip with critical skills, tools and technology.

About AIA Digital+: AIA Digital+ is part of AIA Group Limited, a leading insurance company in Asia-Pacific.

## Skills

### Required
- ETL
- Autosys
- SQL
- T-SQL
- PL/pgSQL
- Data Pipelines
- Incident Management
- Root Cause Analysis

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Lead-Analyst--Actuarial-and-Finance-ETL-Application-Support_JR-69700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)