# Operational Support Administrator (Ref: 23713)

**Company**: HM Courts and Tribunals Service
**Location**: Stafford, West Midlands
**Work arrangement**: hybrid
**Salary**: GBP 25,582 - 30,109 per year
**Category**: Operations
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/operational-support-administrator-ref-23713-112626?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f2ea1462-c8b

## Description

We are seeking an Operational Support Administrator to work as part of a flexible team within the National Support Unit (NSU) to provide consistent, high-quality, effective administrative and technical support to the wider functions in the NSU.

The successful applicant will be expected to be office-based 3 days per week in any HMCTS Office (subject to business availability).

Key aspects of the role include:

- Supporting NSU managers in delivering secretariat services for various boards, meetings, and teams

- Following up action points, checking deadlines, and helping create meeting agendas

- Organising and attending meetings, taking notes, and preparing documents

- Aiding the development of administrative and operational processes and systems, including data management and filing

- Maintaining and updating corporate memory databases and records

- Providing ad hoc administrative support to projects, initiatives, and specialist functions in the NSU

- Supporting the Operational Performance function by presenting data and management information

- Providing administrative support to the Safety and Security Senior Manager and the wider Regional Safety Security Officer (RSSO) team

The ideal candidate will demonstrate:

- Excellent interpersonal skills with the ability to engage with stakeholders

- Strong written communication skills

- Project administration and support skills

- Analytical skills to analyse and interpret performance data

- Proficient use of Microsoft Windows Office 365 tools (Excel, Microsoft Teams, Word, PowerPoint)

Desirable skills include:

- Experience in use of Power BI & OPT

- Good understanding of Operations and regions

In return for your hard work, we offer a salary of £25,582 - £30,109 per year, plus a range of benefits including:

- Access to learning and development

- A working environment that supports a range of flexible working options

- A working culture which encourages inclusion and diversity

- A Civil Service pension with an employer contribution of 28.97%

- Annual Leave

- Public Holidays

- Season Ticket Advance

## Skills

### Required
- Microsoft Windows Office 365
- Excel
- Microsoft Teams
- Word
- PowerPoint
- analytical skills
- project administration
- written communication

### Nice to have
- Power BI
- OPT

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/operational-support-administrator-ref-23713-112626?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)