# Senior Technical Solutions Engineer, Platform

**Company**: Databricks
**Location**: Costa Rica
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/7902994002
**Canonical**: https://yubhub.co/jobs/job_f2bc1be2-478

## Description

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform.

You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products.

They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem.

You will report to the Senior Manager of Technical Solutions.

Key responsibilities include: Troubleshooting and resolving complex customer issues related to Databricks platform Providing best practices support for custom-built solutions developed by Databricks customers Delivering suggestions for improving performance in customer-specific environments Assisting with issues around third-party integrations with Databricks environment Demonstrating and coordinating with engineering and escalation teams to achieve resolution of customer issues and requests Participating in the creation and maintenance of company documentation and knowledge articles Being a true proponent of customer advocacy Strengthening your AWS/Azure and Databricks platform expertise through learning and internal training programs Participating in weekend and weekday on call rotation

Requirements include: Minimum 4 years experience designing, building, testing, and maintaining Python/Java/Scala based applications Expert level knowledge in python is desired Solid experience with SQL-based database is required Linux/Unix administration skills Hands-on experience with AWS, Azure or GCP Candidate must possess excellent English written and oral communication skills Experience with "Distributed Big Data Computing" environment Technical degree or the equivalent experience

## Skills

### Required
- Python
- Java
- Scala
- SQL
- Linux/Unix administration
- AWS
- Azure
- GCP
- Distributed Big Data Computing