# Traffic Administrator

**Company**: Biffa
**Location**: Trafford Park
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: Competitive Salary
**Category**: Operations
**Industry**: Waste Management
**Wikidata**: https://www.wikidata.org/wiki/Q4904749

**Apply**: https://apply.workable.com/j/BA057D67E1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f2a6de75-fa1

## Description

Traffic Dispatcher - Full Time - Competitive Salary + Great Benefits

Location - Trafford Park Depot (M17 1BS) Monday to Friday and between the hours of 11:00 – 19:30

The role will effectively support the day-to-day operations of the Depot through successful allocation of vehicles to ensure best-in-class service delivery. The role will also ensure all Health and Safety standards are maintained and ensure that environmental and O Licence compliance is maintained.

As well as the transport activity, the role will allow hands-on activity to support with Employee Engagement, continuous improvement projects, and covering items such as productivity and quality of service provision.

A well-organised individual with a personable disposition is essential, with admin & call handling experience desirable.

**Responsibilities:**

- Call handling: liaising with customers and/or internal call centres and Biffa drivers.

- Daily debrief of Biffa drivers – assisting with confirmation of work plus dealing with any anomalies/issues.

- Liaising with Biffa’s customer service department and/or direct with customers to resolve issues – including any hazards identified by drivers.

- Order processing and confirmation + running and clearing daily reports.

- Administrative tasks and housekeeping.

**Requirements:**

- Strong knowledge of the local area.

- Exceptional communication skills with the ability to communicate in writing, on a one-to-one basis, and via the phone with all levels including management, team members, and internal/external customers.

- Ability to plan, organise, and prioritise effectively.

- Experience of working to strict deadlines in a time-critical environment.

- A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.

- Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).

**Benefits:**

- Competitive salary

- Ongoing career development, training, and coaching

- Generous pension scheme

- Medical and dental scheme

- Retail and leisure discounts

- Holiday and travel discounts

- Bike to work scheme

- Plus, much more……

## Skills

### Required
- admin
- call handling
- Microsoft Office Suite
- Excel
- communication skills
- organisational skills

### Nice to have
- local area knowledge
- customer service experience

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/BA057D67E1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)