# Motor Claims Handler

**Company**: Davies
**Location**: Glasgow
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/ba8e3132-e947-48cc-96f6-f484d2f7dd46?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f2947fc0-c34

## Description

We are seeking an experienced Motor Claims Handler to join our growing Casualty team at Davies. As a Motor Claims Handler, you will be responsible for providing a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer's claims handling philosophy.

Responsibilities:

- Establish if cover is in place for the claim

- Record all claims on the digital claims handling system

- Investigate all liability claims either from the desk or by instructing loss adjusters

- Make the decision on liability

- Negotiate settlement of the claim

- Ensure compliance with all legal timescales and client SLAs

- Build relationships with external clients and stakeholders

- Provide referral support to less experienced colleagues

Skills, Knowledge & Expertise:

- Experience of policy wording and terms and conditions

- Knowledge of insurance and the insurance market

- Knowledge of how to value an injury claim

- Knowledge of reserving philosophies desirable

- Knowledge of Civil Procedure Rules and the Claims Portal

- Good communications skills at all levels

- Excellent customer service

- The ability to work as part of a team

- Take responsibility for your own workload

- Must be able to demonstrate adaptability and flexibility

- Good planning and organisational skills

- Strong IT skills

Benefits:

- Exclusive Rewards Platform – Enjoy discounts at over 800 retailers

- Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year

- Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications

## Skills

### Required
- policy wording
- insurance market
- injury claim valuation
- Civil Procedure Rules
- Claims Portal
- communications
- customer service
- teamwork
- adaptability
- planning
- organisational skills
- IT skills

### Nice to have
- reserving philosophies

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/ba8e3132-e947-48cc-96f6-f484d2f7dd46?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)