# Director, Workforce Operations, Data Solutions

**Company**: Salesforce
**Location**: San Francisco, California
**Work arrangement**: remote
**Experience**: executive
**Job type**: full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Director--Workforce-Operations--Data-Solutions_JR341047?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f2875475-2a4

## Description

The Director, Workforce Operations is a strategic individual contributor embedded in the Strategy & Operations team. This role is central to how a large, complex technology organization plans, manages, and scales its workforce , connecting workforce strategy to operational execution in meaningful ways.

You will partner across Product Management, Finance, HR and Data Solutions Leadership to ensure that the right people are in the right roles at the right time, while building the systems and processes that make that possible.

Key responsibilities include:

- Leading end-to-end workforce operations strategy, including headcount and token planning, position management, and organizational design in partnership with Data Solutions leadership

- Partnering with Product Management and cross-functional leadership to manage workforce pipelines, capacity planning and hiring roadmaps aligned to business priorities

- Owning the full position lifecycle , from requisition creation through offer approval , ensuring process integrity and speed

- Developing and maintaining dashboards and reporting frameworks that provide real-time visibility into workforce health, open headcount, and hiring progress

- Driving operational rigor around job requisition management and position lifecycle workflows in Workday

- Identifying process improvement opportunities and leading initiatives to scale workforce operations efficiently

- Translating business goals into workforce plans and hiring roadmaps, including supporting the V2MOM planning process

- Tracking progress against strategic workforce objectives and surfacing insights that inform senior decision-making

- Preparing executive-level presentations, briefing materials, and workforce review decks for DET and Data Solutions org leadership

- Serving as a primary liaison and trusted partner across DET, Finance, HR, and Recruiting , building relationships and driving alignment across functions

The ideal candidate will have:

- 10+ years of experience in workforce operations, resource management, or a related field , ideally in a large technology or SaaS company

- Deep understanding of headcount management processes, AI productivity multipliers, including planning cycles, requisition workflows, and org design

- Strong analytical skills with the ability to synthesize complex workforce data into clear, actionable recommendations

- Proven ability to build trust and influence at all levels, including senior executives

- Experience with workforce management tools (e.g., Workday)

- Exceptional written and verbal communication skills; adept at crafting exec-ready narratives and presentations

- High agency and comfort operating in ambiguity; able to manage competing priorities in a fast-moving environment

- Curiosity and enthusiasm for AI tools and emerging technologies (e.g., Agentforce, Slack AI) to drive smarter ways of working

In return, you will have visibility into senior leadership decisions, direct impact on how the DET org grows and operates, and the chance to build scalable programs that shape the employee experience for thousands of people.

## Skills

### Required
- Workday
- headcount management
- AI productivity multipliers
- strategic workforce planning
- data analysis
- communication
- influence
- ambiguity

### Nice to have
- Salesforce's V2MOM process
- Google Workspace
- Quip/Slack canvases
- Smartsheet
- MBA or advanced degree

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Director--Workforce-Operations--Data-Solutions_JR341047?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)