# Senior Specialist, Product Operations

**Company**: Mastercard
**Location**: Dubai, United Arab Emirates
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Dubai-United-Arab-Emirates/Senior-Specialist--Product-Operations_R-292815-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-specialist-product-operations-f276fb2e-be9/

## Description

We are seeking a Senior Specialist, Product Operations to join our team of specialists who play a vital role in implementing and supporting Originating Institutions (OIs) for Cross-Border Payment Services.

The successful candidate will be responsible for all aspects of XBS configurations post-technical integration until commercial launch and will support several types of expansion programs of OIs subsequently.

Key responsibilities include:

- Ensuring accurate configurations of new OIs within prescribed SLAs

- Collaborating with cross-functional teams to achieve implementation expectations

- Tracking OI onboarding pipelines and following up on pending details

- Highlighting anomalies in configuration data and obtaining desired details

- Providing support for user acceptance testing

- Activating new corridors, products, and channels for existing OIs

- Collaborating with stakeholders on configuration-related requirements

- Maintaining record-keeping of configuration requests

- Providing metrics to product management teams

- Contributing to continuous process improvements

Requirements:

- Bachelor's or Master's degree in Information Technology

- Minimum 4 years of experience in the financial services industry

- Prior experience in Cross-Border payments is strongly preferred

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal skills

- Strong project management skills

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## Skills

### Required
- Information Technology
- Financial Services
- Cross-Border Payments
- Project Management
- Analytical Skills
- Communication Skills

### Nice to have
- Prior experience in Cross-Border payments

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Dubai-United-Arab-Emirates/Senior-Specialist--Product-Operations_R-292815-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)