# Onboarding & Training Specialist

**Company**: SpaceXAI
**Location**: Palo Alto, CA
**Salary**: $76,000 - $138,000

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5191798007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f273735c-0fb

## Description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

We are looking for a detail-oriented, high-ownership AI Tutor Onboarding & Training Specialist to join the SpaceXAI Human Data team. This role will ensure that every new AI Tutor receives a seamless, high-quality onboarding experience and continues to develop into a top-performing contributor.

## Responsibilities:

- Own the end-to-end onboarding experience for all new AI Tutors from the moment an offer is accepted.

- Design, schedule, and deliver initial orientation and foundational training programs for AI Tutors.

- Ensure seamless day-one readiness by coordinating equipment, system access, and login permissions prior to start.

- Evaluate, create, and continuously improve training materials, playbooks, and resources based on feedback from tutors, managers, and evolving program needs to accelerate tutor ramp-up, quality, and continuous development.

- Partner with Human Data leads and subject-matter experts to identify skill gaps and deliver targeted continuous development.

- Track tutor progress through onboarding and early performance milestones, including training completion and related system access or readiness status, and proactively flag and resolve blockers.

- Serve as the primary point of contact for new tutors, providing timely, high-quality support and guidance.

- Coordinate with internal stakeholders (recruiting, operations, quality, and program leads) on tutor readiness status and capacity planning.

- Participate in hiring events and interviews as needed.

- Manage communications and announcements to the tutor population.

## Basic Qualifications:

- Bachelor’s degree.

- 1+ years of professional experience in onboarding, training, learning & development, human resources, customer success, or a related people-facing role.

## Preferred Skills and Experience:

- Direct experience onboarding or training contractors, contingent workers, or specialised talent (especially in AI, data labelling, content moderation, or similar high-volume quality programs).

- Experience designing and facilitating live or asynchronous training sessions.

- Strong organisational, multi-tasking, and prioritisation skills in a fast-moving environment.

- Excellent written and verbal communication skills with the ability to explain complex processes simply.

- High sense of urgency, ownership, and attention to detail.

- Comfort working with tracking systems, spreadsheets, and basic learning tools.

- Familiarity with AI/ML data collection or human feedback workflows is a plus.

## Additional Requirements:

- Preference for candidates based in or willing to relocate to the Palo Alto, CA area; remote work is also possible.

- Position occasionally requires the ability to work overtime and weekends when needed.

## Compensation and Benefits:

- US-based candidates: $76,000 - $138,000 USD depending on factors including relevant experience, skills, education, geographic location, and qualifications.

- International candidates: Information will be provided to you during the recruitment process.

- Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

## Skills

### Required
- onboarding
- training
- learning & development
- human resources
- customer success

### Nice to have
- AI
- data labelling
- content moderation
- training sessions
- organisational skills
- communication skills
- tracking systems
- spreadsheets
- learning tools
- AI/ML data collection
- human feedback workflows

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5191798007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)