# Senior Director, Clinical Operations

**Company**: ICON Strategic Solutions
**Location**: United States of America
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/United-States-of-America/Senior-Director--Clinical-Operations_JR162509?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-director-clinical-operations-f2726fee-75d/

## Description

As a Senior Director, Clinical Operations at ICON, you will provide strategic and operational leadership across clinical programs while building strong client partnerships and helping drive account growth.

Key responsibilities include:

- Provide strategic and operational leadership across assigned clinical programs and accounts.

- Build trusted relationships with clients and senior internal stakeholders.

- Proactively influence and educate clients on operational processes, solutions and best practices.

- Identify opportunities to strengthen client partnerships and support account growth.

- Lead with confidence, constructively challenging or pushing back on stakeholders when needed to drive the right outcomes.

- Support new and existing business opportunities, including RFPs, proposals, bid defenses and client negotiations.

- Partner across global teams to ensure effective delivery and alignment with client expectations.

- Anticipate challenges, identify solutions and take ownership of driving issues through resolution.

- Work flexibly across global accounts and time zones based on client and business needs.

Your Profile:

- Bachelor’s degree in a life sciences, healthcare, or related field, or equivalent relevant experience.

- Advanced degree preferred but not required.

- Significant experience in Clinical Operations within a CRO, pharmaceutical, biotechnology or related clinical research environment.

- Current or recent experience operating at the Director level or equivalent.

- Demonstrated success managing senior client and stakeholder relationships.

- Strong influencing, communication, negotiation and problem-solving skills.

- Ability to operate effectively in a highly client-facing environment.

- Demonstrated ability to take ownership, work proactively and drive results.

- Ability to constructively challenge stakeholders and navigate complex situations.

- Experience working effectively within global and cross-functional teams.

- Flexibility to support global clients across different time zones.

Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

- Competitive base salary and performance related incentives

- Health and wellbeing programmes including medical, dental, and vision coverage where applicable

- Retirement and pension plans

- Life assurance and disability coverage

- Employee assistance programmes and wellbeing resources

- Learning and development opportunities through structured training and career pathways

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## Skills

### Required
- Clinical Operations
- Leadership
- Communication
- Problem-solving
- Project Management

### Nice to have
- RFPs
- Proposal development
- Bid defenses
- Client negotiation
- Business development

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Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/United-States-of-America/Senior-Director--Clinical-Operations_JR162509?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)