# Patient Care Coordinator-Bilingual Preferred

**Company**: Sedgwick
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-FL/Patient-Care-Coordinator_R75734?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f230d72d-8b7

## Description

By joining Sedgwick, you'll be part of a global organisation that provides world-class customer service and support to people around the world who are facing the unexpected.

As a Patient Care Coordinator, you will provide exceptional service delivery to clients and patients through processing referrals in the delivery of medical goods and services.

**Responsibilities:**

- Reach out to patients to confirm demographic information, provide updates on referrals, and confirm delivery of goods or services

- Communicate with vendor partners, claims adjusters, and nurse case managers to provide updates on referrals

- Procure vendor partners for each referral as needed

- Make or take phone calls on existing or new referrals

- Provide quotes to clients for approval and follow up on quotes already sent

- Confirm billing information and move referrals to be billed

- Process referrals per state regulations and workers compensation guidelines

**Additional Responsibilities:**

- Perform other duties as assigned

- Support the organisation's quality program(s)

- Travel as required

**Qualifications:**

- High school diploma or GED required

- Two years of industry experience in healthcare network and patient care scheduling or equivalent combination of education and experience

- Strong customer service skills

- Strong critical thinking skills

- Excellent oral and written communication skills

- PC literate, including Microsoft Office products

- Analytical and interpretive skills

- Strong organisational skills

- Excellent interpersonal skills

- Ability to create and complete comprehensive, accurate, and constructive written reports

- Ability to work in a team environment

**Work Environment:**

- Consideration will be given to reasonable accommodations

- Mental demands include clear and conceptual thinking, excellent judgment, and ability to handle work-related stress

- Physical demands include computer keyboarding and travel as required

## Skills

### Required
- customer service
- critical thinking
- communication
- Microsoft Office
- analytical skills
- organisational skills
- interpersonal skills
- report writing
- team work

### Nice to have
- bilingual

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-FL/Patient-Care-Coordinator_R75734?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)