# Front of House Leader

**Company**: Pret
**Location**: Manchester, University Square
**Job type**: full-time
**Salary**: £13.85
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Manchester-University-Square/Front-Of-House-Leader_JR600?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f1eab660-06e

## Description

We are seeking a Front of House Leader to join our team at Pret's University Square location in Manchester.

As a Front of House Leader, you will be an in-shop champion, coaching and mentoring your team to deliver exceptional customer service and maintain high standards. You will be a people person with a passion for helping your shop and team grow.

Responsibilities:

- Lead with purpose, driving team performance, protecting profit, and keeping customers happy

- Bring genuine warmth and your authentic self to work every day

- Share our passion for exceptional customer service

- Spread joy every day through small acts of kindness

Requirements:

- Experience leading a team and driving performance

- Ability to work in a fast-paced environment

- Passion for delivering exceptional customer service

Benefits:

- Base pay rate: £13.85 per hour

- Additional £1.25 per hour Mystery Shopper bonus once training is complete

- Earn an extra £5 per hour for shifts started between 3-5am

- 28 days annual leave (pro-rata if part-time)

- Pension scheme

- Healthcare cash plan

- Free food and drink while working

- Club Pret Membership for 50% off food and 5 free Barista-made drinks a day

- Loyalty award after 5, 10, 15, 20 years' service

- Regular rewards and recognition

- Access to marketplace discounts

- Comfy free shoes to wear on shift

Our values:

- Happy Teams Happy Customers

- Amazing Standards Every Day

- Never Standing Still

- Doing The Right Thing

## Skills

### Required
- Leadership
- Customer Service
- Team Management

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Source: [Apply at pret.wd3.myworkdayjobs.com](https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Manchester-University-Square/Front-Of-House-Leader_JR600?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)