# Lead - Account Manager(Italian and Spanish Speaking)

**Company**: Freshworks
**Location**: Paris
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000152770949-lead-account-manager-italian-and-spanish-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f1cabb23-ed2

## Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works.

As an Enterprise Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. This role will be focusing on our Italian and Spanish markets.

Responsibilities:

- Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers.

- Articulate Value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.

- Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships.

- Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success.

- Hunt & Prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent execution. Travel, as required, to connect in person, foster relationships, and represent Freshworks with purpose.

Qualifications:

- Experience that counts: 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory.

- Strategic mindset: Curiosity, collaboration adaptability: you’re open to learning and comfortable navigating change.

- Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation.

- Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs. Proficiency in Spanish and Italian languages is a must.

- Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus.

## Skills

### Required
- SaaS sales
- account management
- customer-facing
- Spanish
- Italian
- CRM
- EX
- CX
- ITSM

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000152770949-lead-account-manager-italian-and-spanish-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)