# Operations Manager

**Company**: Morrisons
**Location**: Stoke-on-trent
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Retail

**Apply**: https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/241?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f17e4144-8a9

## Description

Our Operations Managers are key to keeping our stores running smoothly, safely, and efficiently every day. Deputising for the Store Manager, you'll lead from the front to create a welcoming, inclusive environment where every colleague feels valued, supported, and ready to succeed.

You'll bring a proactive approach, taking ownership of store operations, driving high standards, and coaching department managers to build a confident, high-performing team.

In this role, you'll be on hand to:

- Lead and empower the team: Build management capability across the store, mentoring talent and supporting department heads with clear plans to help them grow.

- Keep standards high, safe, and legal: Act as the store's expert on safe and legal standards, ensuring food safety laws, hygiene, and daily routines are delivered properly every shift.

- Drive sales and availability: Use your commercial mindset to review store data, spot opportunities, and manage resources so our shelves are always well-stocked for our customers.

- Listen and improve: Work to support teams through change, listening directly to customer feedback and acting on it to keep making our daily service better.

We value your hard work and commitment, and in return, we provide:

- Generous holiday entitlement

- Discretionary bonus scheme

- 15% discount in our supermarkets and convenience stores from the day you join us

- Additional 10% discount card for a friend or family member

- Genuine career progression and development opportunities

- Subsidised in-store cafe or shop floor ranges

- Free parking

- Competitive pension and life assurance

- Healthcare / Wellbeing benefits including Aviva Digital GP

- 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

- Optional payroll charity donations

- A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

## Skills

### Required
- retail management
- team leadership
- commercial mindset
- customer service

### Nice to have
- proactive approach
- coaching and development
- change management

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Source: [Apply at eicg.fa.em2.oraclecloud.com](https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/241?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)