# AI Software & Platform Quality Lead

**Company**: Cisco
**Location**: Bangalore, India
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Software-QA-Engineer---GenAI-LLM--8-to-12-yrs-_2030148?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f16e64d7-3d2

## Description

The AI Software & Platform team at Cisco delivers AI products and platforms for all Cisco Secure products and portfolios, enabling businesses worldwide to defend against threats and safeguard their vital aspects with security resilience.

As a Quality Lead, you will lead the quality strategy for large-scale Generative AI products and platforms, defining how AI services, distributed systems, and end-to-end customer experiences are validated.

Key responsibilities:

- Design scalable testing and automation approaches across AI pipelines, APIs, user interfaces, federated microservices, and multi-tenant SaaS architectures to improve product quality and release confidence.

- Establish release-readiness practices using measurable quality gates, test traceability, production-representative environments, and data-driven Go/No-Go criteria.

- Analyze model degradation, system failures, and test instability to drive root-cause analysis and improve the reliability and resilience of the AI platform.

- Partner with Engineering, Product, UX, DevOps, Documentation, and Customer Engineering while mentoring QA engineers and advancing quality-first engineering practices across teams.

Requirements:

- BS in Computer Science, Engineering, or a related field with 7+ years of relevant experience; or a Master's of Science Degree with 4+ years of related experience, or a PhD with 1+ years of related experience.

- Experience designing and implementing test strategies, automation frameworks, and test infrastructure for distributed software systems, cloud platforms, or SaaS products.

- Python development experience and experience with automated testing frameworks such as Pytest, Playwright, Selenium, or equivalent.

- Experience validating frontend and backend systems, including REST and/or GraphQL APIs, service integrations, CI/CD pipelines, and distributed microservice architectures.

- Experience defining release-quality criteria and diagnosing complex system failures using test results, logs, metrics, and other engineering data.

Preferred qualifications:

- Experience testing Generative AI, AI/ML platforms, AI agents, LLM-powered applications, or other AI-based products, including evaluation of model quality and degradation.

- Experience designing AI-agent-assisted QA workflows using tools such as Cursor, Claude, Codex CLI, or equivalent, including agent-based or MCP-based test orchestration.

- Experience testing multi-tenant cloud platforms and managing complex AI test environments involving datasets, model versions, feature flags, Kubernetes, and deployment technologies such as ArgoCD.

- Demonstrated experience building scalable test frameworks and establishing quality practices across multiple engineering teams, including mentoring QA or software engineers.

- Knowledge of security, privacy, data governance, or compliance requirements relevant to enterprise SaaS and AI products.

Benefits: No specific benefits mentioned.

## Skills

### Required
- Python
- Pytest
- Playwright
- Selenium
- REST
- GraphQL
- CI/CD
- Kubernetes
- ArgoCD

### Nice to have
- Generative AI
- AI/ML
- LLM-powered applications
- Cursor
- Claude
- Codex CLI

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Software-QA-Engineer---GenAI-LLM--8-to-12-yrs-_2030148?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)