# Solutions Engineering Manager, Iberia & Italy

**Company**: Cloudflare
**Location**: Hybrid
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: €110,000 - €152,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8098311?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f0f96889-8e5

## Description

At Cloudflare, we are on a mission to help build a better Internet.

Cloudflare’s solutions engineering (SE) function is responsible for collaborating with clients from early-stage ideation through to planning for production.

As a Solutions Engineering Manager, you set the cadence of the team’s communication, collaboration and culture.

Responsibilities:

- Report on individual SE strengths and weaknesses and support performance management to achieve high-standards of success.

- Conduct 1:1’s with team members.

- Act as a point of escalation for team issues, escalate issues that can’t be solved in the team.

- Recruit, interview, and on-board new team members.

- Coach team members on delivering AI/ML-focused demos, POCs, and architectural reviews.

- Stay current on AI industry developments and translate emerging trends into actionable enablement for the SE team.

- Partner with Product and Engineering teams to relay regional AI customer feedback and evangelise new AI capabilities.

Inter-Team Goals:

- Cultivate cross SE team/office coordination, keep us all connected as one team.

- Facilitate knowledge transfer between SE teams.

- Ensure the team learns from the great ideas of single team members.

- Ensure mistakes are not repeated within the team.

- Develop strong relationships outside of SE organisation to aid in escalation of issues.

Intra-Team Goals:

- Keep the pulse of the team: who is happy, productive, performing.

- Exemplify and cultivate positive culture traits.

- Provide support and confidence to team members.

- Cultivate a very open communication environment.

Personal Goals:

- Operate as a highly performing individual contributor.

- Maintain trust and respect from the team.

- Ability to handle any call, from any customer.

Desirable Skills, Knowledge, and Experience:

- Demonstrable experience in coaching, leadership skills or team management.

- Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.

- Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.

- Proven track record in technical pre-sales domain.

- Proven understanding of AI/ML concepts including LLMs.

- Ability to articulate Cloudflare's AI product portfolio.

- Experience helping enterprise customers design, prototype, or operationalise AI workloads.

- Knowledge of EU regulatory frameworks.

- Experience with modern cloud-native or edge-native application architectures.

- Proven knowledge of the Iberia & Italy enterprise market.

Compensation: For Portugal based hires: Estimated annual salary is between €110,000 - €152,000.

## Skills

### Required
- AI/ML
- cloud-native
- edge-native
- technical pre-sales
- leadership
- coaching

### Nice to have
- LLMs
- EU regulatory frameworks
- modern cloud-native or edge-native application architectures

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8098311?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)