# Telephone Collections Executive

**Company**: Ford Credit
**Experience**: entry
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/63200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f0e8aa3c-229

## Description

We are seeking a highly motivated Telephone Collections Executive to execute assigned collections strategies, manage a portfolio of clients through telephone calls, and resolve credit-related inquiries. This role requires strong negotiation, persuasion, and analytical skills to handle objections and payment clarifications.

Responsibilities:

- Execute established collections strategies on a daily basis.

- Make and receive customer calls to manage monthly payment due dates and resolve credit-related inquiries.

- Accurately and promptly record all interactions and actions in the system.

- Handle objections skillfully, demonstrating a high level of negotiation and persuasion.

- Identify and manage payment clarification cases, ensuring alignment with internal processes.

- Analyze data to improve the effectiveness of collections and proactively solve problems.

Qualifications:

- Bachelor's degree in Economics-Administrative areas or related fields (in progress or completed).

- Previous experience in credit collections, customer service, or related roles.

- English Intermediate skills.

## Skills

### Required
- collections
- customer service
- negotiation
- persuasion
- analysis

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/63200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)