# Receptionist/Administrator

**Company**: Squires Lane Medical Practice
**Location**: London
**Work arrangement**: onsite
**Job type**: full-time|part-time
**Salary**: £12.21 an hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A2034-26-0008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f0b13d74-02d

## Description

We are seeking a friendly full-time and part-time GP receptionist/administrator to join our team. The successful candidate will be required to work morning and evening shifts on rotation.

The post requires someone with initiative, enthusiasm, excellent communication skills, empathy with patients and colleagues, well organised, reliable and with a flexible approach to teamwork. The role involves reception and admin duties both patient-facing and over the phone.

Key responsibilities include:

- Offering general assistance to the practice team and projecting a positive and friendly image to patients and other visitors

- Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional

- Undertaking a variety of administrative duties to assist in the smooth running of the practice

- Facilitating effective communication between patients, members of the primary healthcare team, secondary care and other associated healthcare agencies

- Greeting patients

- Opening and locking up the practice premises and maintaining security

- Printing blood forms

- Advising patients of relevant charges for private services

- Picking up calls from patients and other services

- Assisting doctors and patients with queries

- Liaising with hospitals and pharmacies

- Submitting and processing e-consults and e-consult lites

- Triaging patients to the appropriate services available

- Completing tasks from clinicians

- Scanning and filing clinical and admin letters

- Processing incoming post and emails

- Forwarding prescriptions to doctors

- Ensuring new patients are registered onto the computer system promptly and accurately

- Processing samples received from patients

- Processing referrals on a day-to-day basis

The practice consists of 2 GP Partners, 1 Salaried GP, 1 Practice Manager, 1 Nurse, 1 Healthcare Assistant, 1 Reception Manager, 2 Medical Secretaries, 3 Medical Summarizers, and 4 receptionists.

The salary for this role is £12.21 per hour.

## Skills

### Required
- Microsoft Outlook
- Microsoft Word
- basic IT skills

### Nice to have
- previous experience in General Practice using EMIS and Docman

---

Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A2034-26-0008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)