# Senior Manager, Infrastructure Operations and Compliance

**Company**: Cloudflare
**Location**: Austin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8163076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f05b7dfa-710

## Description

Cloudflare is looking for a Senior Manager to lead a unified Infrastructure Operations function spanning physical network reliability, operational security, and global regulatory compliance across 750+ data center sites in 125+ countries.

The leader in this role ensures 24x7 operational availability of Cloudflare's network infrastructure through incident response, hardware break-fix, circuit management, and physical hardware lifecycle operations.

**Responsibilities:**

- Team Leadership: Lead two teams, the Operations team and the Security and Compliance team. Set goals, develop talent, and build a culture of operational excellence and compliance-consciousness across both functions.

- Unified Decommissioning Lifecycle: Own the end-to-end DECOM process as a single, governed workflow.

- Maintain Team Operational Accountability: Accountable for 24x7 incident response coverage across all Cloudflare locations.

- DCSC Compliance & Access Control Accountability: Accountable for quarterly and monthly access review cycles across 750+ global data center sites.

- Automation & Operational Efficiency: Drive a meaningful reduction in manual operational burden across both teams.

**Requirements:**

- 7+ years in infrastructure operations, data center operations, network operations, or a closely related field, with at least 3 years in a people management role.

- Demonstrated experience managing managers and holding multiple teams accountable to operational SLAs simultaneously.

- Direct experience with physical data center operations including hardware lifecycle management, decommissioning, colocation vendor management, or break-fix operations.

**Preferred Qualifications:**

- Experience managing 24x7 on-call operations teams, including PagerDuty or equivalent tooling and incident escalation frameworks.

- Familiarity with network infrastructure concepts (circuit management, cross-connect decommissioning, network operations).

- Experience with physical access control systems, access control list management, or vendor portal administration at scale.

## Skills

### Required
- infrastructure operations
- data center operations
- network operations
- people management
- physical data center operations
- hardware lifecycle management
- decommissioning
- colocation vendor management
- break-fix operations
- compliance frameworks

### Nice to have
- 24x7 on-call operations teams
- PagerDuty
- incident escalation frameworks
- network infrastructure concepts
- circuit management
- cross-connect decommissioning
- physical access control systems
- access control list management
- vendor portal administration

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8163076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)