# Technology Enablement Program Manager

**Company**: Fin
**Location**: Dublin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/8053727?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eff67259-9cc

## Description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

This is a rare opportunity to drive and shape how Fin learns, adopts and thrives with its Enterprise Technology. As our Technology Enablement Program Manager, you'll sit at the intersection of IT and every team at Fin, running the programs that ensure every employee gets the most from the tools and technology around them.

You'll support IT onboarding journeys for new hires, lead awareness campaigns for new tooling and build an education program that keeps pace with a rapidly evolving AI-first technology landscape. You'll partner closely with existing Education, Awareness and Enablement colleagues to ensure programs are joined up.

**Responsibilities:**

- Drive and evolve Fin's IT Onboarding program, ensuring new hires join confidently with the tools and knowledge they need from Week 1.

- Design and deliver IT awareness and education campaigns that aid employees get the most out of Fin's technology stack.

- Lead adoption for new technology rollouts and drive communication, enablement and training.

- Shape how Fin talks about enterprise technology and own the communications strategy for IT across the business.

- Build and maintain relationships with cross-functional stakeholders and measure what matters, track adoption, engagement and effectiveness.

**Requirements:**

- 5+ years in Program Management, Learning & Development or Employee Enablement.

- Proven track record running onboarding, education or awareness programs end-to-end.

- Exceptional communication and storytelling skills.

- Strong stakeholder management and self-directed with autonomous working style.

**Nice to Have:**

- Hands-on experience with AI tools such as Claude, ChatGPT, Gemini or similar.

- Background in IT or technology teams or experience delivering IT-specific enablement or digital adoption programs.

- Experience creating engaging enablement content using tools like Canva, Loom, Google Suite or similar.

**Benefits:**

- Competitive salary and equity in a fast-growing start-up.

- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.

- Regular compensation reviews.

- Unlimited access to Claude Code and best-in-class AI tools.

- Pension scheme & match up to 4%.

- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.

- Flexible paid time off policy.

- Paid maternity leave, as well as 6 weeks paternity leave for fathers.

## Skills

### Required
- Program Management
- Learning & Development
- Employee Enablement
- Communication
- Stakeholder Management

### Nice to have
- AI tools
- IT enablement
- Digital adoption programs
- Content creation tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/8053727?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)