# Program Manager

**Company**: Meesho
**Location**: Bangalore, Karnataka
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full Time Employee
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/meesho/fd8b953a-8157-4dda-a2a4-e9bbf4cf7a7f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_efc47113-e9f

## Description

## About the Team

The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement.

## About the Role

We’re building a next-generation AI Services business (MAS) and are looking for a Strategy & GTM Lead to help shape, scale, and accelerate growth.

## What You’ll Do

### 1. Own & Optimize the Sales Engine

- Manage the end-to-end sales pipeline and identify opportunities to improve conversion, velocity, and deal quality

- Work closely with sales teams to remove bottlenecks and drive predictable growth

### 2. Design Pricing & Commercial Strategy

- Build and iterate pricing models (pilots, contracts, enterprise deals)

- Experiment with innovative pricing structures aligned to customer value

### 3. Drive GTM & Demand Generation

- Plan and execute marketing strategies to build the MAS brand

- Generate high-quality inbound and outbound leads for the sales team

### 4. Lead Events & Market Presence

- Conceptualize and run events (online/offline) to drive awareness and pipeline

- Represent MAS in customer and ecosystem conversations

### 5. Shape the Value Proposition

- Continuously refine the business narrative and positioning

- Translate product capabilities into compelling customer value

### 6. Build Best-in-Class Demo Experience

- Own the demo portal and ensure it stands out vs. competitors

- Collaborate with product and engineering to deliver impactful demos

### 7. Competitive Intelligence & Strategy

- Build structured competitor analysis workflows

- Continuously track market shifts and adapt GTM strategy

### 8. Deep Customer Understanding

- Define ICP, map decision-makers and influencers

- Tailor sales and marketing approaches for different buyer personas

### 9. Explore New Growth Opportunities

- Identify adjacencies and diversification opportunities for MAS

- Evaluate and test new business ideas in the AI services space

## What you'll need

### Preferred Background

- 2–5 years of experience in strategy, consulting, GTM, or early-stage startups

- Experience in top-tier consulting firms, high-growth startups, or strong operator roles

- Strong academic background from a top institution

- Exposure to AI/ML products, SaaS, or tech-enabled services

- High agency & ownership mindset – you don’t wait for instructions

- AI-native builder – you’ve built or shipped something using AI (side project, startup, or at work)

- Customer-first thinker – obsessed with solving real problems

- Strong communicator & relationship builder – you enjoy engaging, influencing, and negotiating with people

- Structured yet creative – can break down ambiguity and also think 10x

- Fast and execution-focused – you move quickly and learn even faster

## Additional Information

### Why Join Us

- Build a 0→1 AI business with real ownership

- Work directly on core growth levers (not just slides)

- High visibility, high impact, and steep learning curve

- Opportunity to define how AI services businesses are built and scaled

### What Success Looks Like

- Strong, predictable sales pipeline

- Clear and differentiated market positioning

- High-quality inbound demand

- Continuous improvement in conversion and deal sizes

- MAS becomes a recognized and trusted AI services brand

## Skills

### Required
- AI
- ML
- Strategy
- GTM
- Sales
- Marketing
- Product

### Nice to have
- AI/ML products
- SaaS
- tech-enabled services
- consulting
- early-stage startups

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/meesho/fd8b953a-8157-4dda-a2a4-e9bbf4cf7a7f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)