# Senior Associate, School Operations

**Company**: Success Academy Charter Schools
**Location**: New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $68,000-$68,000 USD
**Category**: Operations
**Industry**: Education

**Apply**: https://job-boards.greenhouse.io/successacademycharterschool/jobs/5465448008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_efbfb573-37d

## Description

We are seeking a Senior Associate, School Operations to join our team. As a critical driver for systems and continuous improvement across the network, you will be responsible for the seamless development, execution, and continuous iteration of core operational programs and policies that ensure a high bar of quality and consistency across all our schools.

Key Responsibilities:

- Lead the end-to-end management of critical network-wide operations programs

- Own the development, maintenance, and dissemination of core operational standard work and playbooks

- Manage operational deliverables communicated to schools via the project management platform (Trello)

- Partner closely with the Technology team to support the network-wide rollout of operational technology enhancements

- Design and document system improvements to streamline and automate school-based processes

- Drive cross-functional initiatives to codify and clarify network policies with operational implications

- Analyze and report on school compliance and performance against operational metrics

- Conduct data collection, analysis, and reporting on key performance indicators (KPIs) and quality metrics

Qualifications:

- A minimum of 2-3 years of professional experience in project/program management, operations, or a related highly analytical role

- Proven ability to manage complex, multi-stakeholder projects from concept to launch

- Expert-level attention to detail and organizational skills

- Strong analytical and data-driven problem-solving skills

- Exceptional communication skills (written and verbal)

- Ability to work independently with minimal guidance and effectively manage multiple competing priorities

- Proficiency with project management and data analysis tools (e.g., Trello, Salesforce, Excel/Google Sheets)

Compensation, Benefits, & Perks:

- Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day

- Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions

- Time to Recharge: Generous paid time off, paid holidays, and paid parental leave

- Perks & Stipends: A $50/month cellphone stipend, pre-tax commuter benefits, backup family care, and performance-based earning incentives

## Skills

### Required
- project management
- operations
- analytical skills
- communication skills
- data analysis
- problem-solving skills

### Nice to have
- experience in an education or high-growth environment
- proficiency with project management and data analysis tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/successacademycharterschool/jobs/5465448008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)