# Christmas Customer Assistant - Fashion, Home, & Beauty - Silverlink Newcastle

**Company**: Marks & Spencer
**Location**: United Kingdom
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_efb3c603-b35

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.

You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.

Your responsibilities will include:

- Creating genuine 1 to 1 connections with customers through fitting appointments and style advice

- Tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs

- Utilising digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service

- Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on

The work pattern for this role is as follows:

- Week One: Wednesday 12:00-16:00, Thursday 12:00-16:00, Saturday 16:00-20:00

- Week Two: Friday 12:00-16:00

- Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.

## Skills

### Required
- digital tools
- customer service
- style advice

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
