# Patient Liaison Officer

**Company**: Circle Health Group
**Location**: Winchester
**Job type**: part-time
**Salary**: Up to £27,000.00 FTE per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Sarum-Road-Hospital---Winchester/Patient-Liaison-Officer---12-Month-Fixed-Term-Contract_JR117850?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_efa3d943-933

## Description

We are seeking a Patient Liaison Officer to join our team at Sarum Road Hospital in Winchester. This is a part-time role for 22.5 hours a week, with a flexible shift pattern. The successful candidate will be responsible for converting self-pay enquiries and consultations to self-pay procedures within Circle Health Group.

Responsibilities:

- Convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.

- Ensure a quality service for potential self-pay patients, including accurate and timely response to self-pay enquiries.

- Facilitate necessary access times and information required for patients to convert to procedure.

- Influence patients to choose Circle Health Group for their procedure.

- Provide pre-consultation information and indicative pricing accurately and promptly.

- Book appropriate self-pay patients into a suitable clinic appointment.

- Comply with all relevant mandatory training.

Requirements:

- Customer service experience using telephone, written, and face-to-face communications.

- Proven influencing/sales skills.

- Proficient in MS Outlook, Excel, and Word.

- Excellent command of the English language, both written and verbal.

- Excellent telephone manner and interpersonal skills.

Benefits:

- 25 days holiday per year + bank holidays, increasing to 30 days with service.

- Private Pension Scheme.

- Private Healthcare Scheme for treatment at our hospitals.

- Friends & Family Hospital Discounts.

- Family Friendly policies.

- Non-contributory life insurance.

- Staff engagement hub with access to discounts and rewards.

- Access to resources, tools, and services to support your wellbeing.

- Employee recognition programmes.

- Industry-leading training and development opportunities.

## Skills

### Required
- customer service
- influencing/sales
- MS Outlook
- Excel
- Word
- English language

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Source: [Apply at circlehealth.wd103.myworkdayjobs.com](https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Sarum-Road-Hospital---Winchester/Patient-Liaison-Officer---12-Month-Fixed-Term-Contract_JR117850?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)