# Employee Benefits Consultant **Company**: Howden **Location**: London **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Insurance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Associate-Employee-Benefits-Consultant---UK-Multinational-Clients_R0020080-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_efa36dba-925 ## Description Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. The job holder is responsible for advising multinational clients, predominantly US headquartered, on their UK employee benefits programs. This opportunity is to join a dynamic division within Howden Employee Benefits and Wellbeing, servicing over 150 clients in the sector. You will be expected to manage client relationships and manage policies for predominantly start-up to small headcount SME clients in Group Risk and Healthcare, as well as develop new opportunities across the broad spectrum of Employee Benefits. **Role Responsibilities:** - Be the first point of contact for clients. Understand their sector and benefits offered. Be prepared to be highly responsive in responding quickly and accurately to client queries. - Build and lead the relationship with a portfolio of Multinational clients whilst providing advice on specifically on UK Group Risk and Healthcare and associated insurance products and services. - Provide technical advice to clients on the policies you are responsible for, seeking assistance from colleagues where appropriate. - Work closely with the Multinational Client Services team to ensure all renewal, reviews, claims and medical underwriting are completed in a timely manner to meet clients’ needs. - Proactively build on existing external relationships with clients, prospects and insurers. - Hold a good foundation level of knowledge of insurers’ propositions and differences to provide the most appropriate advice for clients. - Collaborate with Howden colleagues across Health & Benefits and the wider group to encourage client referrals and deliver new business proposals. **Technical:** - You will need to be at a point in your career where you are ready to start advising clients from start-up to small headcount SME size clients in Group Risk and Healthcare. A basic knowledge of broader Employee Benefits, including Benefits Technology, Wellbeing and Pensions is desirable. **Environment, Customer Focus and Relationships:** - Service is the bedrock of the Multinational Clients Employee Benefits proposition, and you will have exceptional customer service skills to deliver this at all times to all clients. - You will work closely with the Multinational Client Services Team to ensure that the clients’ group policies are proactively managed and needs met out in accordance with relevant policies. - You will build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. **Market Knowledge & Technology:** - You stay up to date and proactively seek to broaden your market knowledge and understanding of key trends. - You understand the need for accurate client data in the systems including contacts, existing portfolios, markets and partners. - You understand the scope and advantage of our technology platforms to client’s and the business’ needs. **Compliance and Personal Development:** - The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its Directors and employees. - You are aware of the need and sources of compliance and understand and apply compliance. - You ensure that HR and Training & Competency records are up to date and meet the Operating Entity and/or Group’s requirements. - Strict adherence to the Group Employee Code of Conduct which strongly aligns to the FCA’s code of conduct that all regulated entities must adhere to under the SM&CR. **Role Requirements:** - Demonstrable experience advising or supporting clients at a senior administrative level in Group Risk and Healthcare. - Knowledge and understanding of Group Risk policies is essential, primarily Death in Service (Group Life), Group Income Protection, Group Critical Illness and other associated benefits and services. - Knowledge and understanding of Healthcare policies is essential, primarily Private Medical Insurance (SME age-rated plans), Dental insurance, Health Cash Plans, Health Assessments and other associated benefits and services such as Travel and Personal Accident. - Experience in consultancy or senior level administration. **What do we offer in return?** A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: - Our successes have all come from someone brave enough to try something new. - We support each other in the small everyday moments and the bigger challenges. - We are determined to make a positive difference at work and beyond. ## Skills ### Required - Group Risk - Healthcare - Employee Benefits - Insurance ### Nice to have - Benefits Technology - Wellbeing - Pensions --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Associate-Employee-Benefits-Consultant---UK-Multinational-Clients_R0020080-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)