# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Warrington, Cheshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400098393?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-ef7a924a-d68/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Warrington, Cheshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is presented in a clean and tidy manner.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a professional and friendly manner

- Maintain a clean and tidy store environment, including restocking shelves and ensuring that displays are attractive and well-merchandised

- Work flexibly across the store, taking on new challenges and responsibilities as needed

- Develop your knowledge of our products and services, making confident recommendations to customers

- Use digital tools to enhance customer experience and improve efficiency

**Requirements:**

- Friendly and welcoming demeanor, with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexibility and willingness to work across the store and take on new challenges

- Open to learning, developing, and trying new things to improve our service

- Confident in using new digital tools and technology to do your job brilliantly

**Benefits:**

- Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement: based on the hours you work

- Enhanced Family Leave: Maternity, Paternity, Adoption, and more

- Pension and life cover: we'll match between 4-7.5% of your pension contributions and up to 6x life cover

- Sainsbury's share schemes: buy Sainsbury's shares at discounted prices

- Other Retail savings: discounts on eating out, holidays, and at other retailers

- Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans

- Mental wellbeing: 24/7 access to our Employee Assistance Programme and Online wellbeing platform

- Financial support: interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay, and financial wellbeing resources

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## Skills

### Required
- customer service
- communication
- teamwork
- flexibility
- digital literacy

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