# Technical Program Manager - Site Reliability Engineering (SRE)

**Company**: Electronic Arts
**Location**: Vancouver, British Columbia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/sv_SE/careers/JobDetail/Technical-Program-Manager-III/215707?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ef268876-992

## Description

As a Technical Program Manager for Site Reliability Engineering (SRE), you will coordinate large-scale engineering programs focused on system reliability, scaling, and automation.

Responsibilities:

- Increase adoption of SRE best practices such as AI automation to reduce toil, error budgets, SLIs/SLOs.

- Ensure compliance with security, privacy, and regulatory standards in all reliability projects.

- Maintain quarterly roadmaps for SRE projects in collaboration with platform engineering teams, providing clear goals, scenarios, and customer requirements.

- Establish and track metrics for operational performance, partner satisfaction, adoption, and retention to guide prioritization and measure impact.

- Manage programs that improve platform efficiency, usability, reliability, and deployment practices,including zero-downtime goals.

Qualifications:

- 5+ years of experience in technical program management

- Previous experience supporting SRE practices

- Agile Scrum/Kanban proficiency

- Advanced capability in JIRA and JaaS project management platforms

- Experience with cloud providers (AWS, GCP, Azure) distributed environments, and cloud computing

- Networking

- Compute Services

- Storage & Database

- Core Services

- Security & Compliance

- DevOps & Automation: Terraform (IAC), CI/CD, AI Automation

Benefits:

- Certifications: CSM, ITIL, PMP, and SRE Foundation - Supplementary/Elective

- Comprehensive benefit package including health insurance, mental well-being support, retirement savings, paid time off, family leave, free games, and more

## Skills

### Required
- technical program management
- SRE practices
- Agile Scrum/Kanban
- JIRA
- JaaS
- cloud providers
- distributed environments
- cloud computing
- networking
- compute services
- storage & database
- core services
- security & compliance
- devops & automation

### Nice to have
- CSM
- ITIL
- PMP
- SRE Foundation

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/sv_SE/careers/JobDetail/Technical-Program-Manager-III/215707?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)