# Head of SME & Growth, Malaysia

**Company**: Airwallex
**Location**: Kuala Lumpur
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/airwallex/8d1db39e-2323-4628-a801-25579fe3124a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ef2108fc-ada

## Description

## About the Role

You will build and lead the Malaysia SME & Growth sales organisation, focusing on Channel Partnership Managers (CPMs) and Inbound Sales Representatives (ISRs). This involves owning the go-to-market strategy and being accountable for new business and gross profit targets.

## Responsibilities

- Build and lead the Malaysia SME & Growth sales organisation, including hiring, coaching, performance management, and career development for CPM and ISR teams.

- Design and scale the CPM and ISR pod model with clear ownership rules, service-level agreements, lead-routing processes, and handovers into Mid-book and Account Management teams.

- Own Malaysia new business and gross profit targets for SME & Growth, setting pipeline and activity targets while driving disciplined sales hygiene, forecasting, and performance reviews.

- Develop and execute a channel partnerships strategy by identifying, acquiring, and growing high-potential partners.

- Partner with Marketing and GTM Partnerships on campaigns and events that generate inbound demand and referrals.

- Work with Product, Payments, Operations, and regional leadership to enable the sales organisation on Airwallex’s product stack.

## Requirements

- 10+ years of experience in sales and business development in high-growth environments.

- 5+ years of experience leading sales teams or sales managers.

- Proven track record of building and leading high-performing sales teams and commercial motions.

- Strong knowledge of payments and financial technology.

- Experience running a data-driven sales organisation through CRM and commercial tools.

- Excellent communication and stakeholder management skills, fluency in English, and strong knowledge of the Malaysian business environment.

## Benefits

Airwallex is an equal opportunity employer and values diversity.

## Skills

### Required
- sales and business development
- leadership
- financial technology
- CRM and commercial tools
- communication and stakeholder management

### Nice to have
- PSP and payment gateway experience
- channel partner programmes
- high-velocity sales environments

---

Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/airwallex/8d1db39e-2323-4628-a801-25579fe3124a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)