# Senior Software Engineer (Capture)

**Company**: Pindrop
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $130,000 - $170,000USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/pindropsecurity/jobs/7912978?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ef08cf65-37d

## Description

As a Senior Software Engineer on the Capture team at Pindrop, you will design, build, and operate the distributed services that form Pindrop's real-time ingestion layer.

You will engineer systems that acquire, normalize, and deliver real-time and recorded audio, video, and telephony metadata across provider platforms (Zoom, Microsoft Teams, Webex, Google Meet, Amazon Connect, Genesys) into Pindrop’s downstream analytics, fraud detection, and authentication engines.

This is a product-engineering role focused on real-time media ingestion, low-latency streaming pipelines, provider integrations, and production reliability. It is not an ML model-development or model-scoring role.

More specifically, you will:

- Design, build, test, deploy, and operate distributed Go microservices and media pipelines optimized for low-latency processing, high availability, and fault tolerance.

- Build and evolve integrations across communication technologies and protocols, including SIPREC, RTP, WebRTC, WebSockets, and enterprise contact center platforms.

- Lead projects from architecture and technical design through implementation, testing, deployment, documentation, and production support.

- Diagnose complex distributed systems issues using logs, metrics, traces, and system tests; improve service reliability, capacity, and security.

- Provide technical guidance through design reviews, code reviews, architecture decisions, and mentoring junior engineers.

- Partner closely with Product, System Test, Infrastructure, SRE, and adjacent analytics teams to deliver seamless data ingestion.

- Participate in a shared on-call rotation after completing team training and production-readiness onboarding.

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them.

Here’s a snapshot of the benefits we offer:

- Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.

- Remote-first environment - giving you flexibility and autonomy in how you structure your day.

- Unlimited Paid Time Off (PTO)

- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!

- Best-in-class Health Savings Account (HSA) employer contribution

- Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.

- Paid Parental Leave - Including birth, adoptive & foster parents

- One year of diaper delivery for your newest addition to the family!

- Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.

- Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.

- Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

## Skills

### Required
- Go (Golang)
- Linux/Unix
- networking
- concurrency
- performance tuning
- cloud-native architectures (AWS/GCP)
- containerization/orchestration (Docker, Kubernetes)
- DevOps practices (Terraform/CDK, CI/CD pipelines)
- distributed backend services

### Nice to have
- real-time communication protocols and streaming frameworks (SIPREC, VoIP, SIP, RTP, WebRTC, WebSockets, FFmpeg, GStreamer)
- telephony, contact-center, CPaaS, or meeting platforms (Amazon Connect, Genesys, Zoom, Teams, Webex)
- event-driven messaging systems (Apache Kafka/MSK)
- distributed caching
- service-to-service API design (REST/gRPC)
- observability tooling (Prometheus, Grafana, OpenTelemetry)
- security best practices in compliance-sensitive cloud environments

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pindropsecurity/jobs/7912978?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
