# Operations Analytics Assistant Manager

**Company**: Grab
**Location**: Jakarta
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000156237654-operations-analytics-assistant-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eef0192b-938

## Description

We are looking for an Operations Analytics Lead to spearhead data-driven decision-making across our merchant strategy and control tower operations.

**About the Role** In this role, you will bridge the gap between high-level business strategy and technical execution,autonomously translating complex operational challenges into analytical models, automated dashboards, and actionable business insights.

**Critical Tasks**

- Translate Business Goals to Analytical Roadmaps: Autonomously identify operational bottlenecks and translate strategic business priorities into concrete analytical frameworks and end-to-end project deliverables.

- Design & Own Core Strategic Analytics: Drive foundational initiatives, including the annual review and revamp of Merchant frameworks, metric thresholds, and acquisition funnel tracking.

- Deliver Actionable Business Insights: Go beyond reporting data to uncover root causes and commercial trends and provide structured, executive-ready recommendations to leadership.

- Build & Automate Scalable Dashboards: Conceptualize, build, and maintain robust reporting pipelines and interactive dashboards from scratch to monitor cross-channel operations.

- Maintain Data Integrity & Queries: Write clean, efficient SQL queries, manage automated data transformation scripts in Python, and collaborate with engineering/data platform teams on database hygiene and lineage.

- Collaborative Mentorship: Act as an informal technical lead and mentor to junior analytics team members, guiding best practices in SQL/Python scripting, query optimization, and analytical problem-solving.

**Qualifications**

- Minimum 5+ years of relevant experience in Business Intelligence, Data Analytics, Operations Analytics, or Strategy Consulting within high-growth tech, e-commerce, or on-demand platforms.

- Technical Mastery:

+ Advanced proficiency in SQL (complex joins, CTEs, window functions, query performance optimization).   + Strong programming proficiency in Python for data manipulation, cleaning, and automated analysis (Pandas, NumPy).   + Proven track record building executive-facing dashboards in modern BI tools (e.g., Tableau, Power BI, Superset).

- Demonstrated ability to take ambiguous business problems and translate them into structured quantitative insights with clear commercial "so-what" takeaways.

- Proven to lead analytical projects end-to-end while aligning cross-functional operational stakeholders.

- Excellent verbal and written skills in both Bahasa Indonesia and English.

**Additional Information**

- Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:

+ Term Life Insurance and comprehensive Medical Insurance.   + GrabFlex, create a benefits package that suits your needs and aspirations.   + Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.   + Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.   + FlexWork arrangements such as differentiated hours.

## Skills

### Required
- SQL
- Python
- Business Intelligence
- Data Analytics
- Operations Analytics
- Strategy Consulting
- Tableau
- Power BI
- Superset

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000156237654-operations-analytics-assistant-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)