# Clinical Health Services Manager

**Company**: CVS Health
**Location**: Work from hom, OH
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $78,331.00 - $187,460.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Work-from-hom/Manager---Clinical-Health-Services---OhioRISE_R1091427?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/clinical-health-services-manager-eee4abf4-0bc/

## Description

We’re building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you’ll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

**Job Summary**

The Clinical Health Services Manager administers an effective Clinical Health Services program through multi-disciplinary teams to improve health care outcomes and client satisfaction.

**Key Responsibilities**

- Develops actionable insights on opportunities and fosters programs to improve the operational efficiency and cost-effectiveness of Clinical Health Services processes and programs.

- Oversees the Clinical Health Services department's compliance with federal and local requirements and departmental guidelines and procedures.

- Plans, develops, and manages the budget, exercising appropriate fiscal constraints to ensure the most efficient and economic practices for optimal service delivery within established budget.

- Remains up-to-date on all current laws pertaining to the department and company operations.

- Negotiates written agreements with outside providers and facilities in conjunction with other internal departments.

- Establishes and maintains cooperative and productive professional relationships with health coordinators and case managers at various facilities and community organizations.

- Provides direct supervision to the Clinical Health Services staff, and other staff personnel assigned to the administration.

- Ensures professional cooperation between Clinical Health Services and all other departments and administrations.

**Accountabilities**

- Works closely with functional Health Services managers to ensure ongoing consistency and accuracy in clinical interventions supporting current members.

- Takes accountability for completing tasks aimed to successfully achieve the financial, operational, and quality objectives of the work area.

- Assists in implementing and sustaining action plans, initiatives, and strategies for Clinical Health Services policies and procedures.

- Provides application expertise to Health Services account managers as needed, to aid in the retention of existing clients by improving team member use of healthcare resources and tools.

- Partners with patient resources and divisional management, Clinical Education, and other key departments to assist in the evaluation of performance initiatives, subsequently recommending appropriate training to positively impact outcomes.

- Works to implement effective Clinical Health Services change management plans when new initiatives are rolled out or enhanced by upper management.

- Facilitates regular staff meetings to ensure all team members are fully versed on ongoing as well as new work area policies, procedures, and expectations.

**Requirements**

- Must reside in OH, WV, KY or LA

- 5-7 years in clinical area of expertise - LPCC, LPCC-S, LISW, LISW-S, RN (Master level)

- Supervisory/managerial experience in managed care and care management

- RN and/or Behavioral Health license in good standing with no restrictions required

**Preferred Qualifications**

- Mastery of problem-solving and decision-making skills

- Mastery of collaboration and teamwork

- Mastery of growth mindset (agility and developing yourself and others) skills

- Mastery of execution and delivery (planning, delivering, and supporting) skills

- Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option

- Ability to function in a clinical setting with diverse cultural dynamics of clinical staff and patients

- Mastery knowledge of phases of care transitions and resources available for patients

- Mastery of digital literacy skills

**Benefits**

- Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

- Medical, dental, and vision coverage

- Paid time off

- Retirement savings options

- Wellness programs and other resources, based on eligibility

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## Skills

### Required
- LPCC
- LPCC-S
- LISW
- LISW-S
- RN
- Managed care
- Care management

### Nice to have
- Problem-solving
- Decision-making
- Collaboration
- Teamwork
- Growth mindset
- Execution and delivery
- Digital literacy

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Work-from-hom/Manager---Clinical-Health-Services---OhioRISE_R1091427?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
